Palm Royale Resort

On our late arrival a buffet was provided in the main dining area which was appreciative. A cheery Mr Moustafa Talat, one of the bellmen, kindly upgraded our room so that it was suitable for my 84 year old dad, with a location close to the atrium. We were so grateful for his help. This thoughtfulness continued by him suggesting that we travel in the buggy to the beach and the various restaurants, aiding my dad's lack of sturdiness. He made sure that he was available, although he was busy transporting luggage and working hard. Dad enjoyed Ahmed Mohamed's conversations as he transported dad around the hotel. The whole team including: Hisham Hagag, Moustafa, Ahmed, Abo El Kasseen and Abd Alla Mohamed, were eager to help and greeted us with huge smiles. We were also welcomed daily at the front reception by Ahmed (Glasses Man). Relaxing at "Calm Bay", on the beach, enabled us to view the beauty of the long sandy beach and shimmering clear sea. Mohamood Zidan (the lifeguard), was so considerate and attentive, meeting us from the buggy, taking dad to a suitable lounger, making him comfortable and checking that he was cool. He also placed cream onto my dads sore leg. He arranged for a buggy to return us back to the hotel. Bubbly Galal also arranged our daily lounger towels and provided dad with shaded seating, near the towel booth, while awaiting the buggy. David the beach waiter, anticipated our drinks orders and always had a smile on his face. Hany Fakhry, at the beach bar, looked pleased to see us and made the best iced coffee and creamy Piña Colada. While Visiting the pool Fathy Elmoby (Crocodile) and Ahmed Mohamed quickly arranged parasols, fresh towels and ice cold water. We loved cocktails at the swim up bar and swimming around the pool. The shaded seating overhead offered beautiful views of the lush gardens. After a busy day the tranquility pool was a delight. The helpful spa team, especially Hesham, was always there to offer assistance. We loved relaxing in the hot tub and steam room. The showers were refreshing and spotless. The lively evening entertainment of singers and music at Johnny's Bar, allowed the audience to sing along and dance. Charming Tadros, organised seating and re-arranged tables to accommodate us. He suggested to try a creative cocktail. Georges speedy service of drinks and polite manner allowed us to enjoy the shows. When entering the stage shows, the magical entrance area was alight with bright beams, and a cart of ice-cream and popcorn was served by outgoing Hanna. There was also pre show entertainment, which added to the excitement. The professional shows of magic and dancing had colourful costumes and elaborate garments, they were astonishing! The disco felt incredibly vibrant, with glow-in-the-dark Egyptian hieroglyphs lining the walls. It stayed open until 1am, keeping us dancing to a fantastic mix of music from the DJ. We were lucky to be invited to the glamorous evening of cocktails and music, for the opening of the paddle board courts. A buggy ride to the venue, cocktails, a light show, music by the DJ and dancing by the animation team, followed with paddle board game that kept the energy high and the fun going well into the night. My husband Mark thoroughly enjoyed taking part. This was a great experience for the whole family. The Atrium was a quiet place where we could sit, talk and relax, watch the Koi and listen to the pianist in the evening. Hardworking Saber, served us drinks during the day and consciences Hanna brought creamy coffees or drinks in the evening. We were eagerly awaiting the exclusive cocktail reception hosted by the hotel management, at the 'La Terrace', which was a sociable occasion celebrating the hotel's culinary awards. The sumptuous appetisers crafted by head chef Mr Oliver Rillof, Sizzling Scallops, shrimp, salmon and various showpieces, plus the colourful display of cocktails were a treat. Vip breakfast at ‘la Terrace’ must be experienced. Mr Mostafa Ahmed’s professionalism yet friendly service was exceptional. Chefs poached eggs were done to perfection, and garnished with cucumber hearts. The ambience of the restaurant is created by location, setting and staff. The whole team are respectful and hardworking. One of our servers, humorous Ibrahim Ramadan, made us all laugh. Cafe Stella served delicious breakfast, lunch and dinner, with various meals for all ages. Mohamed Rabea and Hany Adel were attentive locating seating, serving and aiding my dad. Ramy Raafait's drink service was speedy. Mr Nishanta's happy spirit, kind nature and willingness to help us was warming. The evening meals in Cafe Stella were spectacular. We sat outside enjoying the themed evenings with music as we eat. We were immersed in the atmosphere by viewing the chefs steaming and cooking of the skewered kebabs and sizzling, jumbo mouthwatering shrimp. Inside the tables were laden with fruit and delicious deserts. Mr Alaza Elazy busily organised tables, helped us with seating and was very thoughtful helping dad with his plate. All of the À La Carte restaurants served delicious tempting menus. We sat outside in the Asian restaurant enjoying Ranjit's special duck and dahl. Mr Mostafa was the perfect host and organised our buggy to the hotel. The Taverna managed by enthusiastic Ahmed Mohamadian was so eager to please and Gamal Haman provided an excellent service. We enjoyed chilli pasta and steak in the Italian Restaurant. Mr Mostafa Ahmed and Mr Ahmed Mohamadian were very courteous and the fresh food was served quickly. The Lebanese team were always welcoming, suggesting and serving various dishes. We enjoyed the spicy chicken livers and lentil soup. Mohamed Youssef, wanted to make sure we had everything we wanted and Mohamed Nabil aided dad to our table, brought drinks and meals laughing with us. Daily we were offered fresh baked bread by the lady outside the Lebanese restaurant. She was always smiling, happy to see us and enquired about our wellbeing. The rooms were immaculately, with fresh towels and a well stocked bar. It was also cleaned thoroughly by Samir Mahmoud, who also provided extra hangers. We would like to extend our heartfelt thanks to all the hotel management and staff for making our holiday experience so wonderful and for helping us create such special and lasting memories. We are especially grateful for the kindness, care and consideration you showed towards my beloved 85-year-old dad during our stay. Your warmth and thoughtfulness meant so much to us, and we will always remember it with great appreciation. This September, we will be returning to the hotel once again, but this time with a very special purpose — to commemorate and honour my dad and the wonderful memories we shared with him. It will be a particularly meaningful visit for us, and we feel comforted knowing that we will be returning to a place where he was treated with such genuine kindness and respect. Thank you for being part of our cherished memories and for helping make our time together so special. Although my dad has sadly passed away, his memory will live on in our hearts, and we look forward to celebrating his life and remembering him during our return this September. From Genevive Hurrell, Mark Hurrell, Aran Hurrell and the late Michael Kissoon

Always happy to come back to Palm Royale. This was my third stay, and once again, I had such a wonderful experience. I truly love the atmosphere, the rooms, the cleanliness, the excellent service, and especially how kind and welcoming the staff are. Every time I come back, I feel just as comfortable and happy as the first time. The night show was also very nice and entertaining, and the animation team was so friendly, energetic, and welcoming. They really added a lot of fun to our evenings. A special thank you to Mr. Malak from the restaurant, who always goes above and beyond to make sure we have everything we need and tries his best to accommodate all our requests. Palm Royale has definitely become one of those places I always look forward to returning to, and I’m already looking forward to my next visit! 🩷

The best hotel in Hurghada. The cleaners, bartenders and every other staff are very nice, kind and cheerful. They are always happy to help and do their best to make you happy and fulfill your wishes. The food is very good, the rooms are clean and overall the service is really good here. 100/10 would recommend to everyone!

Best hotel in egypt we ever been to. All personal is the friendliest. We especially looked forward to Mustafa at Azur Bar. He is so kind and friendly and his and everyone's service is just excellent. We loved to eat there EVERY lunch.

This is my third time to visit Palm royal resort. I have to say still an amazing place with great people and atmosphere. Lots of upgrades such as new swimming pool tiles, the swimming mats installed at the sea are just great and the new light show is gripping. All staff are super friendly and helpful. Special thanks to Mr Malak Farrag from F&B for his hospitality and the small lady who always smiles are the entrance of the open buffet restaurant for her welcoming smile. We will come back again.