Pickalbatros Dana Beach Resort

Our stay at Pickalbatros Dana Beach Resort - Aqua Park was absolutely WONDERFUL — I honestly don’t even know where to begin! From the moment we arrived, everything exceeded our expectations. The check-in process was incredibly smooth, and Malak went above and beyond to accommodate our room requests in a way that worked perfectly for our family with two kids. Traveling with children in such an exciting resort usually means extremely messy rooms, but Ramadan from the housekeeping team was unbelievable. He stayed on top of everything almost hourly, and I was SO impressed by his attention to detail and exceptional cleanliness. The beach was incredible — super clean, beautifully organized, and thoughtfully arranged to provide privacy between the lounge chairs. The beach bar service was next level. Mohammed somehow managed to be everywhere at once without ever being overbearing. Anything we needed was there within seconds! The food was consistently delicious and available at all times throughout the day. I honestly couldn’t pick a favorite restaurant because every dining experience was great. The evening entertainment and parties were so much fun, and the mini golf course, basketball court, and football field gave us plenty of fun family activities every single day. I would highly recommend this resort to families — our kids had an absolute blast! A huge thank you to all of the amazing staff who made our stay as wonderful and memorable as it was.

Upon arrival, we found the rooms disappointing, and our preference—which we had communicated during booking—had not been taken into account. We were traveling as a family of seven and wanted to stay close to each other. After contacting the manager, this was arranged, and we were able to move the next day. Thanks to him! We were initially in building 3, and the difference was immediately noticeable: excellent rooms with plenty of space, a cozy terrace, and a beautiful view! Before we arrived, I had sent four emails to the reception, but unfortunately, I never received a response. I did not appreciate this, as I wanted to arrange a surprise in the room for my parents upon arrival. Of course, this didn’t happen, so I went to reception myself to ask about it. They couldn’t help me right away, and I was asked to come back later. The next day, I was assisted by Célina. Personally, I didn’t find her to be the most suitable person for guest relations… sorry about that. A smile would already make a big difference ;) We then ordered the surprise, but because my mother became ill during the trip, we asked to postpone it to the following day—and then again. Unfortunately, this request was not taken into account, and it was delivered anyway, meaning my mother couldn’t fully enjoy the surprise. Our son had a wonderful time on the slides—special compliments to Ebrahim for his incredible patience. The food was delicious; we truly have no complaints about it. Our favorite was the restaurant at the top, the Moroccan cuisine, with waiter Aisa Mamoun—an absolute professional! The boat that transports guests around the hotel is definitely an added value, and the lifeguard Mohamed there was also very friendly. We recieved a free check-out at the end of our stay and truly appreciate it. For the first time Egypt, we liked & loved!

A truly beautiful hotel; for our first time in Egypt, we couldn't have hoped for better. Perfect in every way! The entertainment was fantastic for all the activities, and we hope to return again, perhaps soon.

Very nice hotel. Good food, courteous staff, exciting programs. The hotel's territory is also very clean and the rooms are lovely.

I had a great stay! The check-in was incredibly fast, and the room was perfectly clean. Everything was professional and efficient. Highly recommended