Steigenberger Makadi

Beautiful location with 360 degree views of both Makadi Bay and the golf course. No hesitation giving 5 stars! Been to Egypt both sightseeing and scuba diving 20+ times over the years and pleasantly surprised how good this resort was. The staff were very friendly and their attention to detail (at all levels) was excellent, nothing was too much trouble. Good variety of food (and drink) in the buffet restaurant (breakfast & dinner) - try the freshly made Eggs Benedict at least once! Plus, lunch at the pool restaurant was superb. Heated large swimming pool. Surprisingly good and varied evening entertainment, and bar service: order your drink and they remember what you want. Extremely comfortable well padded loungers, which are easy to move to get shade. A perfect get away with like minded people. We were truly spoilt, and, we will definitely be back! THANK YOU. Shukran, Steigenberger Makadi.

I can honestly say I have never been anywhere in the world and experienced service like this. The entire team couldn’t do enough for us. Everyone was unbelievably friendly and helpful and made our week’s stay really enjoyable. We especially liked Reda’s charm and constant smiles! The food was also outstanding with so much to choose from including a BBQ every night. The only downside in my opinion was the one pool but it was fine for us for just a week’s stay. If you want somewhere relaxing and to experience top class service then this is definitely the place to go.

MAKADI bay is a beautiful location with several hotels restaurants shops and a very long sandy beach. The Steigenberger hotel is set back from the beach in beautiful tranquil ground and has a golf course. On arrival I was made to feel like family.Mahmoud the reception manager is genuinely kind helpful and always has a smile nothing is too much trouble. No matter where you are in the hotel all the staff acknowledge with a smile and greeting. The rooms are spacious and attractive in design leading out to a balcony Overlooking the golf course and bay. The bathroom has all the necessary facilities there is a bath and separate shower. You are also presented with a tray of fresh fruit delicious chocolates and a welcome not from the Hotels general manager Mr Refaat Hamed. There are staff constantly making sure all areas are clean and you have a room attendant Akmed also had a smile and attends my room daily. The restaurant and pool area is tranquil and very relaxing, the food is varied and tasty.Chefs bring you fresh fruit or Ice cream cornets and the waiter Osman supplies drinks to everyone around the pool from coffee to cocktails always with a smile. There are facilities for beauty and massage treatments Heba and Ivy are amazing.If the weather is too hot you may always retire to the Jacuzzi .If you prefer the beach transport is provided. If you prefer to join in some activities Kadou is your man who organises Stretching classes pool aerobics etc ,Kadou also responsible for arranging the evening entertainment dancers singers and there was even formation dancers in the pool who were amazing. Personally I believe it is value for money the sevice you receive is above and beyond. Mr Refaat Hamed is always seen around the hotel and pool area speaking to guests genuinely concerned that we the guests are happy. What more could you ask. I am looking forward to my return visit in Septemember.

Steigenberger Makadi is a small adults only resort a short walk from town which offers the best of Egyptian and Deutsch hospitality. It enjoys the shared experience and facilities of the wider Jaz Group and draws on the expertise of the Steigenberger brand to offer an exceptional oasis of happiness. The atmosphere is relaxed but professional however their best asset is the general warmth, friendliness and willingness to please that differentiates this excellent hotel. Everyone in the hotel, from the Front desk to the Backroom staff genuinely want you to have the best holiday you can at their shared home. I can genuinely see the smiles on all their faces when they are delivering their service to you . If you try to greet/speak a little Arabic, the response is memorable. The Backroom staff including cleaning, gardening and maintenance staff also respond with warmth. Should you arrive with a healthy appetite, you will surely be impressed with the quality and taste of the food. Choices are extensive and should suit most palettes. Most importantly, we have made many friends through the hotel. The feelgood factor is high , therefore it rubs off on customers who are happy to return on multiple occasions to greet European friends and Egyptian 'family '. Once again and on behalf my wife, may I say 'alf shokr' ( a thousand thanks) for being you. You know who you are. Mr Yousef and Miriam. Hope to see all again, Inshallah.

Wow! What a fabulous retreat we’ve had at this hotel. 10 days of 5* customer service, wonderful food and just enough to do without interrupting the relaxation we needed. The hotel has a great (and apparently challenging) golf course, which looked well-kept; we played tennis (clay court) most days at the sister Jaz Star hotel a 7min walk away, had 3 massages each and otherwise soaked up the calm atmosphere around the (very quiet) pool. We used the gym too several times - this has 1 row machine, 2 treadmills, 1 cross trainer, free weights and plenty of yoga mats. All in great condition. The spa has a wonderful sauna, steam room, jacuzzi and massage rooms, all 5*, immaculately clean and with apples and detox water on tap. But it was the staff that really made it this trip - always present when needed but never obtrusive, always polite and friendly; the restaurant staff, chefs and waiters are all so professional. I cannot praise the staff enough - well done to the management for leading and training your colleagues to these high, exacting standards. The spa staff were also wonderful, I had a Thai massage and a Swedish massage from each of the 2 Thai ladies - both were top notch. 🙏 The food - I am vegetarian and was bowled over by the choice and quality. Atleast 1 veggie soup a day, a huge number of fresh salads, from sushi to local Egyptian varieties, always atleast 2 hot vegetarian options, and cakes and desserts to suit every taste. Breakfast was vast, omelettes and scrambled eggs made to order, porridge, homemade yogurt pots, food correctly labelled for allergies (this is one area most hotels fall short on). And this is not the usual “5* buffet” found in most Egypt resorts - these are high quality dishes. My partner praised every meal, be it the daily evening carvery or the cheesecake at the Nineteen poolside cafe! A special shoutout to Mahmoud on the front desk - nothing was too much trouble and he dealt with all requests with a smile (including me shipping a parcel to Cairo), Yahia the pool lifeguard, Hesham in the Nineteen cafe and Cairo Ahmed in the main restaurant. I’ve been to many Egyptian TUI resorts, but this was the best for several reasons. Yes it’s adults-only hotel, so you’d expect a certain peace and serenity, but the small things mattered - waiter service by the loungers, the quality of entertainment (the water ballet dancers were fabulous), the walk-around conducted by the mgmt team every day, cornetto ice creams or fruit kebabs served lounger-side, the cleanliness of the whole resort and high quality finish. It is a Platinum TUI and deservedly so. Almost every guest we spoke to was a repeat-visitor, we met 2 different couples who had each been 6 times before! This speaks volumes about how outstanding this hotel is. And if you needed any further convincing, we have already requested reservations for this November and next May!