JAZ Mirabel Park & Club

Third Jaz experience after the mirabel Beach last year and Aquamarine the year before that. Service at the hotel is amazing from the pool boys, bar staff, kids club to the restaurant workers and chefs. Hotel is pretty clean but the lack of cleaning in the corridors between rooms wasn’t great to see with plates and other bits blowing around knocking a rating off. We paid £100 per day per person in school holidays so can’t fault that for the time that was had! Only a few minutes from the airport and plenty of shops in walking distance, on the beach too. Wouldn’t be able to comment on the distance to excursions since my kids are too young. The beds are very comfy and the aircon/ black out blinds make for a very easy 10 hour sleep. Rooms have everything you need in them but are of course dated as with most hotels in Egypt. Knocked a point off since one of our rooms had a leaky air con and a shower that didn’t drain too well. Free WiFi all over works exceptionally well and the staff couldn’t be much nicer. I’d say the food was really good however the queue for eggs in a morning could do you be looked at by maybe adding a second station. 10/10 overall and would stay again!

Beautiful hotel with clean and big rooms, food was nice and each day different, best entertaining team!! Nice shows, really active every day they do activities with the guest, go out to the club. Really nice holiday

Very nice hotel, staff are helpful. Noticed that glasses are rinsed in tap water and used again. Lots of choice of foods and lots of pools. Slides are excellent, loads of life guards always on duty.

This hotel claims to be 5 stars, but it is actually 3 stars.‼️ Don't believe the written reviews, the employees were there to encourage guests to write nice reviews, they also encouraged us to write that we absolutely loved everything and that the hotel deserves all 5 stars.‼️‼️‼️ We were disappointed with this vacation of ours. Let me start with the first problem we encountered, being a family hotel it should cater to families with small children who are carried in a stroller, they don't have an elevator, there are stairs everywhere, our whole vacation we always carried the stroller in our arms up/down the stairs. We were accommodated on the 2nd floor with a 10 month old baby, I could never go out alone, I always needed to be accompanied by my husband to help me go up and down the stairs. The second problem encountered, they don't have baby food, again considering it's a family hotel. The 3rd problem encountered and the most serious, the glasses at the restaurant are always dirty, in 15 days I have not seen a clean glass, also the plastic glasses at the bars, the unsanitary conditions are very serious, the whole family stayed during this period only with stomach aches and went to the toilet very often. I won't even mention the diversification of food, every day rice, pasta, meat cooked in an extremely large amount of oil and salamis that seem to be made from some vegetable grain, not meat at all. The 4th problem was the bugs that bit our legs during the night, absolutely all of us hotel guests walked around with big, red bites on our legs. The staff was very welcoming and nice to us, but we also encountered a case where a barman asked my husband where his coffee tip was. The signs said the bars were open until sunset, but the bartenders stopped serving guests after 5 p.m. We were extremely satisfied with the team at the kids' club, some ladies who did their job with pleasure! The cleanliness of the rooms was ok, but the rooms themselves were very old, ugly and destroyed. The pools were clean, being 12 in number they were not crowded, and to get to the beach we had to walk 15 minutes. Outside, everything was neat and nice! The atmosphere was pleasant, because when we were there it wasn't too crowded, but it was very unpleasant to sit with children next to smokers, they don't have a designated smoking area. for the money I was expecting something more wow. The rooms are very poorly insulated, you can hear absolutely everything that happens outside.

I recommend this hotel for everyone. They have an excellent service and the food was amazing and tasty, they have a lot of international food. The pools are very big and the temperature was perfect. The hotel staff was very friendly and helpful.