W Dubai The Palm

An Unforgettable 40th Wedding Anniversary Stay at W Dubai – The Palm! We have just returned from a 9-night half-board stay at the W Dubai The Palm –to celebrate our 40th wedding anniversary, and we could not have asked for a more magical experience! The hotel, atmosphere, and above all, the incredible hospitality made this milestone celebration truly unforgettable. We were greeted by the lovely Joyce at reception who ensured we did not have to wait long for our room. From start to finish, the staff showered us with so much thoughtfulness and care: The team at the Liv Restaurant surprised us with celebratory balloons, cake and a lovely card, and even gave us another beautiful card on our final day! Celebrating at SoBe was a highlight—the team surprised us with sparklers and shots, making the night feel so vibrant and special with our friends who also came to join us at our hotel. On the beach, the staff went above and beyond by surprising us with an amazing anniversary cake and Prosecco! On our last day, the team around the WET Deck presented us with another beautiful personalized card and fresh fruit. Having opted for the half-board package for 9 nights, we had the chance to enjoy a variety of dining options across the resort, and the 150AED each per day to dine around was a real bonus. Our experience at the Liv Restaurant was fantastic, with a wide variety of quality food to suit everyone added with the attentive service of the staff every single day. We ate lunch at the WET Deck most days with amazing freshly made dishes of tuna and shrimp, where we were able to use the complementary dine around package. Our nightly ritual was enjoying cocktails at Aether Bar which had a fantastic ambience and expert mixology of cocktails made by Isuru. We want to express our deepest gratitude to the following staff for making our holiday so memorable. First of all the all the staff at Liv: Pitta, Nicolas, Hind, Romisha,Palpasa, and the lovely Pritti who had come from St Regis Hotel, who we think is an absolute blessing to the Liv Restaurant. To all the staff at the beach and the WET Deck : Arvind, Rahul, Raju, Hein, Kevin, Rushid, Omar, Saeed and Francis If you are looking to celebrate a special milestone, W Dubai – The Palm knows how to make you feel like royalty. The hotel is amazing, beautiful and has such a luxury high quality style that only the W Hotel chain are able to do. The staff are what makes this hotel stand out from all the other hotels we have ever stayed in and it takes a whole team of people to ensure that every guest is given a high level of service, the W Dubai the Palm does it with abundance. Thank you to everyone for making our 40th anniversary celebration so extraordinary. We will be returning in January

“Excellent service! Special thanks to BILAL and MOE from the housekeeping team. He was very friendly, polite, and professional. He did a great job cleaning the room and paid attention to every detail. Really appreciate his hard work and excellent service. Thank you!”

From the moment we arrived- everyone was so welcoming and great to us! We stayed in the hotel as a couple with our cat and I can not stress how great the staff were- we felt so welcome and our little princess also! Big thanks to Yassir for making sure our little girl was looked after in the best way possible . Great pool, food is also amazing, especially breakfast buffet 🤍We had a situation with food in the Japanese restaurant, but I want to highlight a great job staff did to make sure we were fine after!So far my best experience with hotels in Dubai!

Waqas and Rehan were super helpful

We had the most fantastic experience at the hotel. All the staff members we dealt with from the pool area to the concierge have exceptional customer services skills, they represent the W very well and you should be proud of the staff and team. Especially thanks to Syed at wetdeck , priti in the buffet and jazzen who really is helpful with his concierge services, he.actually ensured we didn’t leave our passports which we almost did. We will come back again. Dec and Katie