W Dubai The Palm

Booked a girls’ staycation + surprise bachelorette and honestly expected a nice hotel. What we got? The whole universe. Every single person we met was an absolute gem: • Christine in sales: Did way more than just help with our little group booking, the brunch, and basically helped with arranging a little something during brunch to help with our celebration our celebration. Legend. • Javid + team: Okay, can we talk about Javid?? God-sent. He handled our reservations and requests like a VIP wizard — got our room preferences perfect wykyk , sorted every little detail, and was still there for my ridiculous 1am requests with zero judgement. The kind of front desk person who makes you feel like the hotel revolves around you. What a marvel • Ravi at Sobe: Took our after-brunch to the next level. The vibes, the service, the extra special touches — we didn’t want to leave. What was mad fun became legendary too. He’s a true gem • Madura: The glue. Answered a thousand questions pre-arrival, welcomed us like family, handled last-minute bookings, and even saw us off. If hospitality was an Olympic sport, he’d take gold. A real MVP The stay was flawless, the memories are permanent, and my group chat is still not over it. Thank you to the entire team — you made it unforgettable! Also a shoutout to our server at Sobe and Mark at the brunch.

Excellently stay and hospitality. Staff is amazing. Gayan helped us a lot.

Franklin, Bacchu, Adnan provided amazing service I am always thankful for their help.

Absolutely amazing stay. The hotel really met our expectations!! Amazing views, amazing service and great facilities!! Shout out to individuals like Ismail from concierge and Mostafa Ibrahim for their warm courtesy and kindness

Excellent service Ahmed Hussien Thank you so much