Bali Beach & Sofia Village

The worst hotel I've ever been. Rooms absolutely basic, bathroom toilet wrongly fitted. A thousand million steps to climb, the smallest beach that can be. Reception toilets filthy and unkempt. Food not the best, in fact, most of plates go straight to the bin by most of clients....... Never again!!!!! They could do with some English learning as well.

Absolutely shocking disgusting hotel, rooms are manky , food is terrible and cold , not even a sign to give you a clue what your eating, all inclusive and we ate out everyday , snack throughout the day consisted of a cold sandwich between 2 pieces of bread cut into triangles wrapped in cling film , bar staff are never behind the bar so your constantly waiting Air on unit in room doesn’t switch on the reception staff don’t speak much English Not disable friendly This is the worst hotel I have ever been to and stayed at Keep away from here

Orestist is very polite best barman and quite polite friendly and a cutesy petuty

Wouldn’t come here, unless you don’t mind being bored, and not eating, foods is cold and verryyyy bad, dirty, no snacks in good only cheese sandwich 😂 bad -1 star

We went there with 6 persons. We came there at 11.30 at night and wanted to check in. The lady that sat there said you only booked 1 room while we obvious booked 2. She 'fixed' it and we went to our rooms. They where all up to a mountain. Our bags weren't carried the man just said ye it's here. We walked 110 steps. All tired with our heavy bags we looked in the room just to see 2 rooms with 1 bed for 2 persons in each room. We booked 1 family room for 4 and 1 room for 2. We went back with our suitcases ofcourse mad because first we walked 110 stairs with 2 eldery people, they didn't help us carrying and the rooms weren't right. After waiting 30 minutes she said yes we have the right room now. We want there just to see a 3 person room. We said a room for 4. Again we went back and they said o we will bring a bed there. Waiting another our and we finally had our room. The other 'bed' was not even a matras it was a pillow for outside for like a strandbed in our language. Basically he sleeps on the floor. In the morning we could finally see the room clear en saw that it wasn't cleaned. Spider webs every where. There was so much nasty things on the floor. Only thing that was clean was the bed. Well the 3 beds not the on the floor one. Well we decided that we just let it be like that because we already had so many issues. About the hygiene outside the rooms so the eating place and all: horrible every thing was sticky, the bowls to eat out were sticky and gross. The pools were definitely not cleaned. About the food: most things gross. Looked like it was laying there 3 days. We only ate here the first day and after that we only went to restaurants and ate lunch at other places. Only breakfast in the hotel. Only positive thing was Bali itself. Beautiful view lovely tiny city. So yes go in Bali but please skip this hotel. It wasn't cheap and for this prize you expect a good hotel not a unhygienic gross hotel with bad service. The hotel is really big and they have like 10 persons to do everything?? They were barman and cleaner for rooms at the same time. They were definitely tired. We already saw some bad reviews but good ones to so we thought you know there are always people that don't like it but we didn't expect it to be this bad. HOTEL NOT RECOMMENDED, BALI ITSELF IS DEFF A GOOD PLACE!! so don't get me wrong on that. And the view was good but that was it.