Blue Bay Resort

The location was beautiful stunning views and sunset and sunrise was stunning across the water. The atmosphere was welcoming and friendly. Room was spacious and clean with mini fridge, safe and hairdryer. Food was lovely with a good selection of hot and cold food. The service was exceptional, reception staff always happy to help. There was plenty to do within the hotel and around the area. We walked everyday around to the town of Agia Pelagia, Psaromoura beach and took the Ktel bus which stops outside the hotel to Heraklion. The hotel overall was great value for money no noise and very clean.

My second visit to this beautiful resort and will be returning again August 2026 . Will probably return every year our family love it so much 🥰Everything you could want from a holiday. Staff are the best . Views are wonderful. Everywhere is so well kept and clean . Entertainment is brilliant in the evening, maybe could do with a bit more in the day . Food was wonderful, a little more choice for the children maybe ? A free bus takes guests to the bay below which is fab . You can book excursions at the hotel also so really helpful.

Lovely hotel, nice food and nice staff, esp Alexei and George I think (at the inside bar), and Georgia. Rooms clean. However things that they could improve on: 1. Not charging for towels by the pool 2. Pools could be slightly heated.. we’re too cold esp end of season 3. Jacuzzi on balcony also cold 4. Gym not great.. small and sweaty! 5. All inclusive drinks not great and watered down. Poor choice.. should be unbranded spirits available. 6. Music by pool Could be a bit louder for atmosphere. Apart from that, great evening entertainment (DJ should be on more!). Thank you! X

All inclusive was nothing of the sort. Wine, beer and grappa. That was it. Executive room was a joke. Food always the same. Avoid this hotel.

The location of the hotel offered beautiful views of the surrounding area, specifically, Mononaftis Bay. The atmosphere in the hotel was good. We arrived at 5.00am and were warmly welcomed by staff, prepared food, and were escorted to our rooms. Our room was clean, bright and spacious, with comfortable beds, and I appreciated the balcony to dry off towels and swimwear. There was a lift on my floor which took me down to the reception area, but was surprised that it didn't go down to the poolside, meaning there were a lot of steps to negotiate several times a day. I always found the staff to be very pleasant, friendly, and obliging. I did not encounter any unreasonable noise levels during my stay. I was on holiday with my daughter, son in law, and grandchildren, whose ages ranged between 9 - 16 years. Disappointingly, I didn't consider there was not enough available within the complex by way of age appropriate activities or staff led clubs to entertain them. There were relatively small pools, with only one small Shute; outdoor table tennis, which was not under protective shading, and a Poole table. There was a main tennis court but that was not suitable for younger children. Unfortunately, my grandchildren became easily bored after a couple of days, and although they did enjoy most of the evening entertainment, the duration of this was short, and took place in a small amphitheatre which was inadequate in size compared to the number of guests in the hotel. Mealtimes offered an extensive buffet menu for adults, but there were limited choices for children. I also felt that food offered at the poolside outlet could have been improved in terms of variety and healthier choices. I consider that my overall experience was comparatively good value for money, but as stated, although the hotel was family friendly, there needs to be more going on for children and teenagers, especially as the hotel is quite remote, with no nearby towns or external activities nearby.