Candia Park Village

My husband and I stayed here for 4 nights in the serenity sea front suite and had an absolutely amazing time. The village was so beautiful and clean, there were even lovely cats around that were taken care of by the staff there. Our room was stunning and clean with an amazing view of the sea, and the housekeepers came everyday and left it really nice. We had breakfast each morning and two meals at the agapi restaurant, and the food was really nice with plenty to choose from. Our favourite place to eat was the pool bar at lunch. The pool and pool area was so nice, lots of loungers and places to sit. The staff were amazing from when we checked in to even after we checked out as we had a few hours wait, we requested a late check out and they accommodated us and even said after we checked out that we are still their guest and could stay on site and relax until we got picked up. I have recommended this place to everyone I know, it’s perfect for anyone on their own, couples and for kids too. There’s loads to do and agios nikolaos is only 10 minute taxi away, we travelled there and the reception staff called us a taxi and said if we struggled to get back we could call them and they’d call us another, fortunately there was plenty of taxis in the town and it was easy to get back :) there is water activities down on the beach and we rented a boat which was really fun and not expensive, there’s also scuba diving which we’d love to try if and when we come back for another holiday. 10/10 place to stay in Crete!

Our stay at Candia Park Village was absolutely wonderful. Everyone was incredibly kind, welcoming, and attentive throughout our stay, which made us feel very comfortable from the very beginning. I also had a wonderful massage at the Aegeo Spa with Deppie. Everyone there was very kind and caring, and the massage was exactly as I requested — strong and therapeutic, not just a gentle relaxing massage. I felt very well taken care of and would definitely recommend it!

The location and the hotel setting is gorgeous. Loved it! We were with our child and my in-laws. Everyone was impressed. We also could swim every day in the sea in the end of October - beginning November. I also want specifically to mention and thank the personnel. Despite we were in the end of the season, they were still so enthusiastic, so helpful, so polite and so simply nice after all these months of hard work. Everything was top! Can't think of anything that was wrong, honestly. We were there also during the Halloween, and our child had been upset to miss it in his hometown... So, i can say, the organization of this event in the hotel for kids was also very good and surprising. The guys at the receptions were stars! :) The ladies in the Kids Club, the staff at the reception, the people in the restaurants, the cleaning ladies, the Golf Car drivers (I hope I remembered them all) - everyone were so nice and helpful! We want to come back! THANK YOU!

We just spent our autumn holiday at Candia Park Village and can absolutely recommend it. Unfortunately, I had a medical emergency on the very first day, and all the staff were incredibly helpful and behaved in an exemplary manner. The hotel manager arrived quickly, introduced himself personally, called a doctor and then consulted with the doctor to determine where I could receive the best medical care. In the meantime, my children were given something to eat, and even I was given a packed lunch to take with me in the ambulance. All the staff present helped and were very friendly. I was afraid and worried, but I felt very well taken care of. After two nights in a hospital in Heraklion, I was able to return to the resort. They asked how I was feeling and I am truly grateful to everyone from the bottom of my heart for helping me so well. Regardless of this, the resort is a dream for young and old alike. The pool and the beautiful sea are very close together, and you have a free choice between different pools, the sea with a beach and the sea with steps. There is a pool bar, a Gelateria, a mini market, a tavern, a great kids' club and much more – the full range of amenities, but without that typical club atmosphere that we don't particularly like. It is laid out like a village, so it's easy to get around. All the staff are friendly and in autumn everything was very relaxed, you don't have to fight for a sun lounger. So, we will definitely be back and can absolutely recommend it for families.

There is so much Candia park gets right and we thought it was very good value for money. The reception staff are so welcoming, the rooms are great, simple, airy and light, very clean, thoughtful details like the outdoor folding down clothes airer, bowl of fruit and wine in the fridge, lots of hooks for drying things. The bathroom was exceptional. Beds and pillows a little hard for us and one of the sofa beds for the kids needed some padding but quickly rectified. The grounds/gardens are beautiful and well maintained. The kids club is great and staff so friendly. It’s a very family orientated hotel. Pool area is ok although sun loungers get reserved very early so be quick! Ditto down by the beach. Pools are very cold but to be expected in October. And as some have commented it gets very busy and noisy as the beach is small (but lovely) so really the pool is where everyone is. Breakfast buffet was brilliant. The shop and ice cream parlour and Kafe also great. Lovely Cretan night with dancing and music. We took a taxi into Ag Nik one evening which is lovely. The downsides are twofold. The restaurant, bar and pool staff I’m afraid were not good. Of course it is late in the season and they must all be exhausted (whatever the time of year, guests are spending their hard earned money for their holiday) but they were really so unfriendly, unhelpful and couldn’t be bothered and were either on their phones or vaping under the counter or just generally sitting around and ignoring guests. Even a smile would have gone a long way. The second negative is the food from the bar. Not very good but also served in cardboard boxes - I’m sure there are reasons but some plates and cutlery would have elevated this experience and justified the pretty high prices. It’s also a shame this bar closes early as if you’re not on half board, dinner options are limited. All in all this is a great hotel in a lovely area and good value for money, just a few things that could have been better.