Creta Maris Resort

From the first day to the last in Creta maris, my wife, daughter and I felt relaxed. Everything taken care of on arrival with our luggage, a room which was perfectly located, clean, and comfortable. Rooms cleaned more than once daily. The pool can be cool in a morning, but just what you need to get out of the hot sun. Our 8 year old daughter spent lots of time in the pool. The hotel itself is very clean, well kept. We even saw light touching up of paintwork in the evening making things look picturesque at all times. Food was excellent in the à la carte restaurants, and the buffet food was always hot and fresh. I would say tables could have possibly been cleared more quickly, but honestly that’s one of the very very few things I could pick out. It feel it’s always good to point out exceptional service from individuals at any business. At the pool daily, we had the life guard Kostas. He was friendly on a daily basis. Always made his way to say good morning as we were at one of the pool bungalows, never over bearing as a lifeguard at the pool, and a genuine friendly face. Then there is Chanas at the Steki bar. What a lovely young lady she is! From my coffees every morning, to remembering my drinks, to suggesting new things. A pleasure to speak to every day. Look after these two people! They are assets to your business.

What an amazing hotel 5 star through out. Absolutely stunning. So many pools to choose from and never felt over crowded. So many different snack bars and restaurants the beach is stunning the water is crystal clear. Only 2 thing I would say tea time dosent start till half 6 which is a little late for our 9 month old and 3 year old. 6pm would have been more ideal. And around the baby pools maybe a tent shade to do go over half the pool. As my 9 month old struggled to stay in pool as too sunny in face and wouldt wear hat. But definitely on the list to return it was fabulous clean and beautiful!

Lovely hotel excellent food. Could be more children’s entertainment in the evening but made up for by having a deep tissue massage with Stella at the spa. Feel like I have gone 10 Rounds with Mike Tyson but feel fantastic.

Booked via JET2, arrived at 2.30pm and was allocated a room (1306), which is always a good start, thank you. We had the Adults Only Room on the far side of the hotel, worth paying extra for as you have your own area and access to private pools. Cleaners did a good job. Room decent size (not huge) but with balcony. We used the buffet restaurant for breakfast a lunch but took the Al a Carte restaurants for most evenings. You must book them at 8am via the app for the next day, all that was pretty easy. Alatsi restaurant was our favourite staff and food were fab, ate there three times. Beach and Pool areas excellent, special mention to the Simi Beach bar guys they were fantastic and the guy in the Aperol Spritz beach bar, all friendly and helpful Health and Safety was very good, one of the pool assistance poles broke (the ones to help you access the pool), we alerted the lifeguard, he called someone immediately, within 5 minutes the pool access point was tapped off, maintenance had arrived and removed the broken pole. Pool was back open within 10 minutes. Plenty of facilities, tennis, crazy golf, table tennis etc. Had a massage at the Spa again very good. A lot of hotels seem to be cutting back on staff but that certainly isn’t the case with this hotel, plenty of staff available to help from the bar and restaurant staff, the beach staff, the grounds staff, reception staff, activities staff. Would definitely return if the price was good. Well done everyone involved.

The hotel was excellent — this was my second time staying there, and once again it was a wonderful experience. I would especially like to thank Thanos from the reception team. During our first stay, he was incredibly helpful and truly made us love the hotel even more. This second time, I want to give a very special thank you to Dimitris. I honestly will never forget how much he helped us. Even though the hotel was fully booked and it was difficult to upgrade our stay, he really took the time and made a huge effort just to help us and make sure we left happy. Thanks to him, we got amazing rooms, and his kindness and professionalism meant a lot to us. Thank you for the wonderful reception service! I would absolutely come back for a third stay as well. Everything was excellent overall, but I do have one note. The hotel is very large, and I was staying with my parents who are older, so walking uphill every day for long distances was not easy for them. We asked twice for the transport carts to help us, especially since my mother had an injury in her leg. The staff who helped with our luggage on the first day were very kind and gave us the impression that transportation assistance was always available. However, when we later asked for help, we were told they were busy carrying other guests’ luggage, even though there were several empty carts and many drivers outside at the time. Unfortunately, that part of the experience did not feel very welcoming. Still, I truly wanted to leave this recommendation mainly because Dimitris genuinely deserves recognition and appreciation. Thank you again!