Enorme Santanna Island

Visited this stunning hotel on a last minute holiday Clean modern food and staff amazing Thanks to Mary in the restaurant and her team for giving the best service Rooms very comfortable Today it was the last week of opening the quality was the same Sunbeds were very low and comfortable All in all loved it Downside is it can be over an hour transfer sissi village stunning

We booked this holiday through a travel agent on a special deal. We arrived at 3am in the morning, check in was super easy, you use your mobile phone and scan a QR code, inputting your details. We were then taken to our suite by buggy, very nice touch. We were located in the second building across the little road, this didn’t bother us at all. Things are spread out a bit but you soon find your way around. Our room/suite was gorgeous cannot fault it what so ever, fizz in the fridge, replenished water everyday and fantastic air con plus a fan. Huge bed, lovely sheets and pillows, mattress a little soft for our liking but slept like a log. Pools. We used the pool near our room which was located by the snack bar and Nutella pop up. Waitress service was excellent couldn’t fault it. The guys work hard and long shifts but this never showed, always courteous and polite with lots of smiles. We did go and look at the other pools but couldn’t get beds as we didn’t get up until 9am each day., but plenty around the pool we used. Food Food was excellent, so much choice, hot and delicious, snack bar was our favourite but the Buffett was fantastic and so much choice. Location Very quiet, we walked into Sisi a couple of times, very cute little fishing harbour with some restaurants. We had a few drinks whilst visiting and found our way around very easily. Beach. We walked to the beach and then found another 1 further over the rocks, there is a road which takes you there also. Lovely crystal clear water and sinners were very reasonable. Entertainment. Not much, this is what let the hotel down in our opinion. All in all a beautiful boutique resort, rooms fabulous, service fabulous, food and drinks couldn’t fault it. Would we stay again! Yes most definitely but for time to relax not our main holiday as we like something a bit more lively.

We had a lovely stay at Enorme Santanna Island - the hotel and our room were very clean and maintained throughout our visit. The staff were so kind, especially the waiting team Ali, Eva, Mathew, and Rhea, who worked incredibly hard, were attentive, and always greeted us with a smile. Ferrik, the barman, also was friendly. The food was very good with plenty of variety, and we liked that there was also a snack bar option if you wanted a change from the all inclusive lunch. There are à la carte restaurants available too, but they were quite hard to book - we had to call reception and wait for confirmation before being able to dine in one as the website showed no availability. The different pools are lovely and well kept however, in the evenings we found ourselves bored. There’s no entertainment and only one bar open next to reception, which made the atmosphere quiet at night. Overall, while it’s a nice hotel and we enjoyed our time, we don’t feel it quite lives up to a 5-star standard, especially for the price. A resort map would also be a great addition, as it was quite difficult to find everything at first.

Lovely hotel but room could be more practical Beautiful setting and the whole place was spotless. Staff were really friendly and welcoming too. The vibe at night was quiet, which suited us perfectly for a chilled holiday. The food was ok, but make sure you book the à la carte restaurants on your first night — otherwise, you’ll struggle to get a reservation later in the week. The downside was our room — the wardrobe was tiny and only really fit one person’s clothes, and there were no drawers at all for underwear or smaller bits, so we ended up living out of our suitcases. The bathroom also had nowhere to put toiletries, which was a bit annoying. We also had some concerns about the safety of the balcony. We were on the end of the row and the side panel was made of flimsy wood — it felt like someone could easily break through it and potentially fall, which didn’t feel very safe. On the plus side, the view from our room was absolutely amazing, looking straight out to the sea. Lovely hotel overall, but we probably wouldn’t stay again just because of the room layout and balcony concerns.

The location on the sea front in Sissi is lovely, we had a sea view swim up room, which was worth the extra expense. The room was spacious, but not sure why we had a fridge and a wine fridge!! 🤣 All the staff we encountered from the receptionists, restaurant staff, spa staff and cleaners were lovely. Used the Spa for a massage which was excellent so booked for a 2nd. If you want to visit this part of Crete you can't go too far wrong with this hotel, but I'd definitely recommend paying extra for the sea view as some of the views from other balconies didn't look great.