Theartemis Palace

A truly fantastic stay at Theartemis Palace Hotel in beautiful Rethymnon. This hotel absolutely deserves special recognition for the incredible team who made our holiday so memorable. A huge thank you to Eleni in Guest Relations who was simply amazing throughout our stay — professional, friendly and always happy to help with anything we needed. The breakfast staff worked incredibly hard every single morning and always did so with a smile, creating such a welcoming atmosphere to start the day. Special thanks also to Jessica in the bar who was fantastic throughout our stay and helped make the evenings so enjoyable with her friendly service and warm personality. A big thank you as well to Leonidas and Nancy on reception who were both exceptional — always welcoming, professional and incredibly helpful whenever we needed assistance or advice. And of course, special mention to Lefteris the concierge whose local knowledge, friendliness and attention to detail really added something special to the whole experience. The entire team genuinely made us feel valued as guests and all played a huge part in making this such a wonderful holiday. Our room was excellent with both pool and sea views, immaculately clean and very comfortable. The location of the hotel is perfect — literally two minutes from the beach and within easy walking distance of the beautiful old town and harbour area of Rethymnon. The facilities throughout the hotel were outstanding. The grounds were immaculate at all times, the main pools were excellent and the additional pool area in the other block was a fantastic extra space to relax. The indoor pool and fitness room were also a great addition and showed the quality of the hotel overall. Honestly, this hotel should be rated as a five-star property based on the service, facilities and overall guest experience. Thank you once again to everyone at Theartemis Palace Hotel for such an unforgettable stay in Crete. Hopefully we’ll be back again very soon!

Theartemis Palace is an exceptional hotel from the amenities to the staff! We stayed here before our wedding in May 2026, I had been emailing one of the guest managers prior to our visit and she met us at reception when we arrived and made us feel so at ease and welcome. They assisted me with getting my wedding dress pressed before my big day and even gave us champagne on our wedding night. They really went above and beyond to make our stay special! Not only were the staff exceptional but the breakfast, cleanliness and hotel amenities were 5 star as well!

We had a lovely Easter week at Theartemis Palace. Staff were very friendly and helpful. Rooms kept nice and clean. We also enjoyed the food and calm atmosphere. I enjoyed the refreshing dips in the pool. Rythmonon has a lot to offer. I would stay here again.

Everything was great! The staff, pool, food and the vibe.

The stay at the hotel was very enjoyable. The food was excellent, and the rooms were clean and well-maintained. The location is very convenient – the beach is just a short walk away, and there is also a supermarket nearby, which is a big plus. I would definitely recommend this hotel.