Village Heights Resort

We visited the Village Heights resort in Crete in August 2026. It was a fantastic holiday made by the warm and friendly staff at this gem of a small(er) Hotel. This was exemplified by the main restaurant manager / Maitre'd, I think his name was George. he was genuinely one of the nicest people I have met who made us all feel special every day, taking time to talk to everyone, accommodating every request and being extremely focused on every guest having the best experience possible. The rest of the staff all followed George's lead and were attentive, friendly and very efficient. The accommodation was also probably the best we have had when staying in a holiday hotel. We has a three bedroom Villa on an all inclusive basis which was clean, comfortable, very spacious and well appointed. I should also mention the front desk staff, the concierge and the team at the Citrus Bar - all fantastic, all focused on making our holiday the best it could be. I don't think it will be long before we return.

It was a very nice experience. As a first massage ever, I felt my body very relaxed and the therapists were very careful with us and knowledgeable with their technique.

It was a really relaxing and complete massage experience.

It was great experience. Excellent massage, care and privacy. The people were very nice and helpful.

Village Heights Resort is an absolute best-kept secret. Set in the quiet hills above Hersonissos, the resort itself is stunningly beautiful, but what truly sets it apart is the exceptional level of care. Customer service across the entire property is fantastic, though a few people made our stay truly unforgettable: a special mention to Vasilis and George at Citrus/Kafenio, John at the Lobby Bar, and especially Stratos—who seemed to be everywhere at once making sure everyone was taken care of! We traveled as a group of four with two teenagers, and the food exceeded all our expectations. While everyone enjoyed the main buffet (the lamb chops are incredible!), we were unanimous that the à la carte lunch options—which vary slightly across the resort—were the absolute highlight of our trip. In fact, we found ourselves rushing back from day trips just to make last orders (5:00 PM at the Citrus Bar) for lunch, then opting for a much smaller, late dinner afterward. We also ate at both of the à la carte evening restaurants, which were delicious, and had the traditional Cretan breakfast twice because it was simply too good to pass up. We absolutely loved our time here and were genuinely sad to pack our bags. We’re already counting down until we can return! We were All Inclusive in a VERY spacious and well appointed one bedroom apartment.