SANI BEACH

This was the first time I was not blown away by the service at Sani. Perhaps if it was my first time I would've been but we've been going to Sani since 2012 and I'm noticing a decline in service. It seems the new staff is not well aware of the resort's amenities and the dine around is not clear to them. The rooms have always been impeccably clean but this year there were dust balls under the bed. Also, on arrival we requested a kids bathrobe and they forgot to bring. That has never happened before! In addition, one evening before dinner we had coffee and wine on the terrace. When we returned, the glasses were taken away but the napkins were left there. Not that I can't throw away my own napkin but Sani's not about that. We waited 15 for service at the lobby bar one evening - no one came. Finally, it was Kostas from reception who ordered drinks. Don't get me wrong - I can go to the bar and order my drinks, I can clean my table, I can wait every day for the staff to figure out if their beach bar is part of dine around or not, and if we are really full board or not but my 14 years of visiting Sani have thought me otherwise. This was the "bad" part. Otherwise, Sani is as perfect as always. Many thanks to Andrei, Head of Room Divisions, for setting up our room before arriving; Kostas from Poseidon - just seeing his smile makes me feel at home! Our daughter loves him so much! Roman - always the most elegant staff member - and always a pleasure to talk to him! Dionisis by the splash pool - I think they've left him to man the splash pool alone but we didn't even feel it! He was always there! Just like Kostas from the reception who was always ready to help! I'm so happy that Andreea from Guest Relations is still at Sani and I can only hope Ikos doesn't steal her away. I cannot imagine Sani Beach without her! Neither can I imagine the hotel and Bousoulas without George! We had a fabulous dinner at Lima and our waitress Nelly was amazing! I hope to see her grow through the managerial level the same way I've seen Andreea, George, Tamara, and Thanos (unfortunately, still in Mallorca. Bring him back!) And finally, a huge thank you to Christos, the Head of Lifeguard - my husband literally crashed his big toe on the stairs and Christos treated him! It will be great to have someone like him 24/7 at the hotel. Later in the same day our daughter got stung by a jellyfish (perhaps the only one living in the region) and it was nothing but there was no one there to see her. They offered to call a doctor but there was no point. I got an ointment from the pharmacy.

We were very happy to return to Sani Resort. The resort is beautiful and perfect for families with so many options to do. The most important thing in Sani is that the people are lovely , they treated us like family. They always went beyond every expectation to facilitate everything for us, especially the team from Poseidon Restaurant. Thank you very much to the Team from Poseidon Restaurant , they are truly lovely people who cared for us with so much love. So many thanks to Kostas , Thanasis , Paraskevi ( Vivi ) , Lilia , Iliana, Maria , Gary , Esmeralda , Nisa and the rest of their exceptional team. It was lovely to see again Andreea from Reception , she is amazing and very dedicated. When we left Sani , we didn’t leave behind only a beautiful place , we also left the people behind , we created so many beautiful friendships. We will return in the future , for the beauty of this resort but especially for the kind people that made our stay enjoyable . We are looking forward to see them again.

We had an extraordinary stay at Sani Resort, a true paradise. The services were exceptional, with everything from the rooms to the meals and facilities being impeccable. Andreea Trif took personal care of every detail to make it perfect, even surprising my parents with a celebration for their wedding anniversary – that made our time there even more enjoyable. Though the resort is already like heaven, her attention elevated it further. Highly recommend, 5 stars!

The location was absolutely stunning, but what made our stay even more special was Andreea. She was an amazing host and made everything feel so wonderful. We can't wait to come back!

Excellent service at Sani Beach with extremely attentive, friendly and efficient staff tending to all of our needs at the pool. From cleaning sunglasses, serving food and beverages to bringing fresh towels and opening and closing parasols. The pool area is kept immaculately clean and all done so obligingly. Here are some of the names of the staff involved: Athanasia, Dionysis, Sandy, Dimitra, Kennedy, Souleiman, Teo, Anna and Sissy.