Mastichari Bay

I was denied a room with my 3 children after prepaying for this room. This man Vasilis cursed and chased us out while screaming obscenities in front of my children and all the guests. I have never experienced customer service like this. We were left without a hotel room and completely embarrassed.

Location is good and food is unbelievable. There is a lot of different types of food and the staff is very kind. Great 4 star hotel.

We have stayed in the village before but this was our first time at this hotel. Our apartment was really nice, spacious and clean. We stayed on a half board basis (although we would have preferred B and B). It worked really well though, as instead of having the evening meal we changed it to lunchtime instead on quite a few days, so we could walk back from the pool or even the beach and have lunch there, the. Go back afterwards. The meals were very good overall, loads of choice and our only comment was that it would have been nice to have a bigger range of Greek specialties. The pools were good and we didn’t have a problem finding sunbeds for the four of us. The staff were very helpful and attentive and sorted out any problems we had. Overall it was a very pleasant stay.

We had a nice stay at this hotel on beach, near a quiet fishing village. Most of staff helpful, rooms perfect, food was excellent. Sunbeds are around pools, grassed area and on beach. Always found beds to relax. Bus stop opposite hotel, it was good service at 4 euros each to Kos town. We did a 3 island boat trip but would recommend getting a ferry instead which is near hotel to Kalymnos. Would highly recommend for a quiet holiday. Only negative was being English we weren't treated as well as Germans, basically 90% Germans stay here.

We were transferred to this Hotel as our original accommodation was unable to host us. We were actually really pleased. It's a nice hotel with loads of facilities. The staff on reception were very welcoming. Our room was 243. It was large and comfortable with a nice bathroom. It had a garden and sea view which was lovely. The veranda was spacious and there was a clothes airer. We were just on bed and breakfast and the breakfast was very good with plenty of choice. There were plenty of sunbeds available, the ones on the beach having mattresses. The gardens were beautiful and so well kept. Everything was very clean and tidy including the beach.