Atrium Platinum Luxury Resort & Spa

One of the best vacation ever.since the very beginning the service was amazing .Klaudio Elsa Anna Michalis and George were the one that made our stay.klaudio also assisted us with all the situation we had with the hospital . Can’t wait to come back

Having stayed every year, sometimes twice, once three times, we continue to return to the Atrium Platinum where we are welcomed back each time. Everyone from the front of house, guest relations, food and beverage makes us feel that nothing is too much trouble. During this visit my husband suffered a fall and the treatment received was second to none, being taken to and from the hospital and pharmacy by the guest relations. I should list those who have gone above and beyond just being at the hotel, but I fear there wouldn’t be enough space as everyone we have had contact with falls into this category. I can only say a massive thank you for looking after us yet again since our first visit in 2012. We shall be looking to return later this year. Once again, our heartfelt thanks for yet another superb holiday.

We really liked the hotel . Michalis welcomed us and elsa and mary did the check in. Also klaudio assisted us every day.spotless hotel and also really nice view . Israelis feel like home

Just returned from staying in this outstanding hotel after celebrating my 60th Birthday & it’s honestly been the best hotel we have stayed in & will definitely be returning. We booked the Premium all inclusive package which we highly recommend. From arrival late at night to our departure, the staff were incredible & could not do enough for us to make it such a memorable experience. The hotel food is faultless with the best branded drinks & the amenities were spotless. Our room was beautiful, spacious & modern with sea views & jacuzzi bath was a bonus. I had a birthday cake presented me & all the restaurant staff gathered around to sing happy birthday. A lovely surprise in our room, the staff left a bottle of fizz with a card & second smaller birthday cake. When it was my sister’s birthday on the last day the chef made her a special gluten free birthday cake. The spa & facilities was beautiful & each member of our family enjoyed experiencing a massage treatment of the highest standard. Around the poolside there are various pools to choose, a range of sunbeds in the sun & shaded parts. A bar in the middle of the pool area & you can download their app to order drinks straight to your sunbed. There’s a choice of A La cart restaurants with beautiful sunset views from the bar on the 8th floor & main restaurant with themed food & music each evening. There are plenty of comfy sofas around the bar & lobby area to chill & relax. This hotel & it’s staff really did exceed our expectations in every way & allowed us to indulge ourselves in sheer luxury. Thank you Atrium & the team.

Well what can we say? What a lovely hotel with excellent, friendly and helpful staff. From our arrival to our departure a week later, every single member of staff was excellent and catered for our every need. Amenities are very good. We booked a deluxe double room with side sea view and it was super comfortable and large with a great bathroom too. Great view of the sea and Turkey beyond. Loads of comfy sunbeds around the pools. Plenty of shaded areas too if you want it. There are also tennis and paddle courts and a games room, so plenty to do. We had a very minor issue with the shower which was leaking between hose and head. It didn't affect our use of the shower but we mentioned it at reception. A couple of days later we popped to reception to book an outing and the guest relations supervisor happened to be there. He asked if we had any issues with our room and we mentioned the shower. Again we reiterated that it wasn't causing us any problems. When we returned to our room after our outing there was a bottle of chilled fizzy wine and a lovely platter of fruit salad along with a letter of apology from Klaoudio for the delay in attending to the shower issue. How cool was that? That's what I call exceptional customer service and it is one of the many reasons I would have no hesitation in recommending this excellent hotel. Thank you Atrium Platinum, you were outstanding!