Belair Beach Hotel

45 minutes to check in and not a single apology from reception. Ridiculous hotel.

Absolutely awful hotel and holiday. No running water for nearly 1 week. Prior to the so called “local area water issues” we had no hot water- a hotel issue not a local area issue. Then we had freezing cold water for two whole days, 2 full days with no water at all and now being told that we should just keep waiting for it to get fixed. No empathy from hotel staff at all either and no compensation. I would avoid at all costs, re book and stay at another hotel. The hotel restaurant is continuing service with no running water?! Meanwhile we cannot wash our own hands, wash etc.

Our stay at the Belair Beach hotel was excellent. The staff in all areas were attentive and very pleasant. Our room was spacious and spotlessly clean and the staff ensured that was how it remained. During our stay there was a problem with the water in the whole hotel. The manager Mr Kostas met with us, explained the problem and reassured us that they were doing everything possible to sort the problem which was located outside of the hotel. The next day all was sorted.

I would give this hotel a 2 stars only because the room was cold the heating did not work. The electricity went off, the room was missed cleaned for one day. The water was not cold but it was also a water that you couldn’t have a proper shower as it was not proper water for shower.The food was great but also a little bit boring as it was pretty much the same every day. we had spoken to people that had arrived the same day as us and they were disappointed the same as we was with the water and electricity going off and also no heating working. But one thing I loved was the staff they were ever so welcoming and supportive. The location was amazing had the sea view room and wouldn’t complain about the view, only that the towels and bed sheets get cleaned every 2 days which in my opinion is not right. There was no atmosphere throughout the day, no like games no nothing just at the pool, they music on and that’s on till 6pm, nothing interesting at all. We went for 4 nights and I would tell you now I would not give this hotel a 4 stars as it was nothing like hotels I been before with 4 starts.

This hotel is diabolical and makes Fawlty Towers look like a 5 Star hotel. Electric tripped 5 times in one day for hrs on end taking 2 whole floors out during the day and night. Management reckoned it was because someone used an iron and the girls are using straighteners?! Friends locked out of their room for 3 hrs ar a time because of the electric issues. No help from management who are rude and dont keep residents up to date of what's happening. No tap/shower water for hours on end, they say it's an island issue, however hotels either side have running water. Restaurant food is nice, however you have to pay for water if your only half board. Yes even though you've been without electricity, running water and a hotel room. No compensation or compassion here. Advertised as 2 pools and a children's pool. Only 1 pool ready and the children's pool hadn't even be cleaned, and according to the life guard isnt for use even though no signs up to advise otherwise. She even watched us paddling in it and said nothing until we asked her?! General staff are lovely, however management and reception staff are rude and obnoxious.