Kalithea Horizon Blu

Wow wow wow and wow again , what a beautiful hotel , a massive thankyou to Mr Savas, Alexandra , jonny mtopsis and Antouin for making our holiday very special but a massive thankyou to PANDA who was absolutely superb and a special mention for Ricky who went over an and beyond to make us feel special and last but not least love to the umbrella policeman (you know who you are) for making it a holiday to remember, love to you all.

The hotel is excellent. Accommodation spacious and comfortable with plenty of wardrobe space. The site is very large and hilly there are golf buggies to get you about if you have mobility issues. The site is very well maintained. The food is exceptionally good with lots of variety. The bars and entertainment are very good. The staff pull all this together and make your stay memorable. It’s our first visit to this hotel it definitely will not be our last.

Restaurant Thalassa was not listed on the hotel website or in any of the information leaflets we received, which is surprising because it turned out to be the best restaurant in the resort. The food was absolutely amazing, with excellent quality and great flavours in every dish we tried. The service was equally impressive—friendly, professional, and attentive throughout our visit. A special mention goes to Alexandra, who made our dining experience even more enjoyable with her outstanding customer service, warm personality, and attention to detail. We highly recommend Restaurant Thalassa to anyone staying at the resort. It was one of the highlights of our holiday, and we will definitely return.

We booked ‘Kalithea Horizon Royal’ through TUI and at our late night check in were informed that we’d actually be staying in ‘Kalithea Mare Palace’ but were assured that “it’s all the same complex”. Upon getting to our room it was significantly more dated than the pictures, we asked both the hotel and our TUI rep but were again assured it’s all the same - we’re yet to receive any response from the TUI central service. The complex is huge and benefits from multiple pool areas, bars and a private beach - which is stunning. Be aware that “all inclusive” has two tiers, one of which the UK guests cannot seem to access and therefore you have to pay at the beach bar and there turned out to be an a la carte restaurant which we also weren’t told how to access. We were also told we’d have to pay €20 to use the safe in our room which feels like an unnecessary charge. Other than that: Cleaning staff were lovely and reception were helpful in sorting taxis/late check out. Entertainment was mixed. Food is good and there are themed nights throughout the week. Best thing about the hotel is the proximity to everything else - incredibly easy to get to/from the airport, Rhodes Old Town and Lindos. We got a good deal so don’t feel hard done by but the accommodation doesn’t match the 4 star rating.

We were guests at the hotel from May 25 to June 5, 2026. The hotel itself is very charming, with beautiful views, great swimming pools, and a lovely beach. However, I am writing this review mainly because of the appalling restaurant service, whose behavior should not go unnoticed. First of all, I would like to point out that the situations described below occurred multiple times during our stay. However, I have chosen the two incidents that stood out the most and best illustrate the exceptionally rude attitude of the staff. Situation #1: On our last day at the Thalassa restaurant, we experienced a very unpleasant incident involving one of the waiters. As a family of three, we sat at a table for four. Shortly after we had taken our seats, a tall, dark-haired waiter approached us and asked how many people were in our party. When we replied that there were three of us, he simply responded, "OK." A short while later, while we were still eating breakfast, the same waiter returned to our table and, without saying a single word, pulled away the second table we were using (the four-person tables are created by joining together two two-person tables). Such behavior was both shocking and absurd, especially considering that there were plenty of small tables available throughout the restaurant. The staff regularly converted small tables into four-person tables by adding two extra chairs, even though there was clearly not enough space on them and used plates were often not cleared away promptly. I would also like to add that we never saw more than two people seated at the small tables, whereas four-person tables were frequently occupied by families of three—including at the very moment when this unpleasant incident occurred. We were left with the impression that we were treated as second-class guests because we did not speak German. We travel abroad frequently, but this was the first time we have ever experienced such disrespectful treatment from hotel staff. Situation #2: Another incident worth mentioning took place at the Athena restaurant, where lunch is served daily from 12:00 p.m. to 3:00 p.m. During our stay, we arrived there at around 2:00 p.m., and the staff had already started preparing the tables for dinner by laying elegant tablecloths. We wanted to sit on the terrace at the only available table, where a waitress was in the process of placing a tablecloth. The moment she saw us approaching, her facial expression clearly showed strong dissatisfaction. She then removed the tablecloth in an obviously annoyed manner and walked away without saying a word. Due to the extremely poor and unwelcoming service we experienced throughout our stay, we will never return to this hotel despite its many other positive qualities.