Gloria Maris Hotel Suites & Villas

The hotel was amazing! I had a great experience

Very nice place to stay To relax in a beautiful setting The lady boss is super kind Staf very helpful Very good food Cleaning staf very helpful If you want to stay in Zakinthos with beautiful setting , go there Beautiful bar with nice music If there is anything not ok for you just mention it and they will arrange it

The photos and description make Gloria Maris look like a modern 4 star boutique adults only retreat, but the reality is very different. Most of the property is outdated, worn, and disorganised, and parts of it were an active building site — we were woken at 8am by demolition hammers with no prior warning. Our room although generally clean had dirty surfaces, old towels, and a cleaner entered despite the “Do Not Disturb” sign. Breakfast was repetitive and far from 4 star quality, served in a dull room with rather unwelcoming or non English speaking staff. Service overall was indifferent, with the exception of receptionist Zoe. Several elements included in our package were simply not provided: no welcome bottle of wine, and the boat rental credit was unusable because no boats were available. We eventually received compensation, but only after raising the issue. The location is stunning, but the hotel fails to deliver on almost every other promise. It relies heavily on photos that don’t reflect reality. Needs major renovation and a complete rethink of service standards.