Courtyard by Marriott Bali Nusa Dua Resort

First time to Nusa Dua and I'm totally sold on the location. Fantastic resort made even better by sharing the facilities with Nusa Dua Gardens. The Courtyards pool is incredible and very relaxing. Such a great environment, large, and user-friendly pool. The Gardens pool is also great, a little more family friendly. We migrated between the two. Kids (and adults) loved the lazy river. Never two busy, always relaxing. Breakfast was very good. Hard to fault. I'm not the type of person to like to ask for things and then wait so my only gripe is having to wait for pancakes. They go as quickly as they were cooked. Otherwise, Brillant. The restaurants in both Courtyard and the Gardens are great. If I was suggesting the Courtyard to others, which I have, I would sell it on being right next to a shopping strip (seemed to be one of few in Nusa Dua). Rather than being resigned to the Resort restaurant each night we could step out the side gate and have multiple good restaurants to choose from (we recommend Philanthropy and W Gourmet). There was good shopping there as well and it was way more laid back. It had the usual 'cheap' stuff but seemed to cater for a different market than Kuta, Legian etc. They let you browse rather than hound you. The beach club was good (5 min drive in a Resort van each hour). Stunning location and a great walk along the beach 'resort spotting'. Still preferred the pool :). Nusa Dua Collection was a very easy walk (even with the kids). Heaps of very good restaurants and lots of authentic shops. The Indonesian markets also had some awesome stuff. Again, there's a shuttle if you don't want to walk but it is very easy and shaded if you choose to walk. Finally, we travelled with 3 kids aged 4, 8, and 11. The Courtyard was Brillant for them. They could swim comfortably and safely while we 'supervised' from the side with drinks. The ability to pop out the side gate with the kids kept them entertained. We booked out two rooms. They weren't adjoining unfortunately but it wasn't a problem (unless you're my wife who landed with the 4-year-old). Super clean, tidy, quiet and reasonably spacious. All in all, I can't fault it. Have recommended it to others and would happily go back.

The shared facilities here a great, with lovely, large landscaped pools, a lazy river, floats provided for the pools and some good food and drink outlets. The room was comfortable too, with excellent, friendly housekeeping and there was a lot to see close to the resort too.

This was our 3rd stay at Courtyard and again we were not disappointed. The staff, from the front desk, pool guys, housekeeping, gardening and breakfast staff were all amazing. It is without a doubt the best service we have ever had in a resort. The grounds are perfection, the pools and rooms so clean and the buffet breakfast is great. We thoroughly enjoyed our stay and will definitely be back. Special mention to Ari for keeping our room serviced. Thankyou all so much

I have actually stayed here a number of times without any issue. But my last month stay was not the Courtyard standard I had expected. We stayed there for 2 nights. The disappointment started on the second night. First, the housekeeping forgot to replace the coffee and tea supplies in the room when he did the cleaning. On the next day, one of the housekeeper burst into our room even though we had the Do Not Disturb sign on, and my wife was not properly dressed. I don't know how a world class hotel could train their staffs so poorly?

We had such an amazing stay at Courtyard by Marriott Bali Nusa Dua Resort and honestly wish I could give more than 5 stars! We arrived at the hotel very late at night, but Yoga from the Front Office welcomed us so warmly with genuine smiles and patience. He took the time to explain everything clearly and made us feel comfortable straight away after a long journey. The next morning at breakfast, beautiful Tasha came over to find us personally and kindly asked if she could arrange a birthday cake for my daughter that day. Such a thoughtful gesture that truly touched our hearts. When we returned to our room, we were surprised with so many sweet amenities and lovely cakes for the kids, along with a handwritten card from Front Office Manager Cindy. Our children were absolutely over the moon and loved every little treat! We honestly cannot thank the team enough for the best customer service we have received in a long time. Every staff member was so friendly, helpful, always smiling, and quick to assist with anything we needed. A special thank you to the amazing housekeeping team — Gede Agus, Bagia, and Aron — for keeping our room spotless, clean, and comfortable throughout our stay. The breakfast was also fantastic with so many delicious and varied options every morning. The breakfast team were incredibly accommodating and friendly as well. Huge appreciation again to Yoga and Tasha for following up on every little detail to ensure our stay was truly special and memorable. Thank you all for making our family holiday and my daughter’s birthday so wonderful. We will definitely come back again!