Sol by Melia Benoa Bali - All Inclusive

This is our 3rd time to this hotel. From the minute we walk into the hotel to the minute we leave. Everyone from the receptionist plus the rest of the staff they are so attractive to all the guests .The manager Ratna was all interacting with guest. The kitchen staff bend over backward to make Everyone has there needs.The pool towel attendants have it immaculate all the time Everyone at the pool bar are great at serving all the customers with the wide range of drinks.Would like to recommend the Romantic Meal on the beach was something special. The presentation was perfect.My wife had a massage and facial which was second to none.Will be returning next year.allready looking to book.

Everything was excellent from the moment we stepped in till the last moment we stayed 10days it was like one day everyone made us welcome service food entertainment so clean room service every day the food service never stopped 24 hours Everything was great thank you very much for each one of the staff can't fault anything I advise everyone to try that experience I will be back there for sure I give the resort and staff 10out 10 Thank you

Despite signs saying smoking in designated areas only or "no smoking or vaping in this area", it's not enforced. In your room, the closed air-conditioned restaurants or a small section of the lobby bar is the only places that no smoking is enforced. You can be eating dinner at a table as part of a garden buffet and have someone smoking at the table beside you. You can be sitting on a pool lounge and the person on the next lounge is smoking. Not enjoyable and a policy that the rest of the world abandoned 20 years ago. On a positive, the hospitality staff are friendly and helpful. The room was excellent and the food was good. The gardens were immaculate.

Friends ask us why we keep coming back to Sol Melia. The reasons are endless. The rooms ?. The food ?The weather ?. It simple. The staff. This was our 4th visit in 5 years and we were treated as if we’d never been away. The attentiveness, professionalism shown by every member of staff was truly amazing. Nothing was ever too much trouble and always greeted with a warm Bali smile. Mendrin was as always was amazing ( can you let him know I’m still number 2) Tarzan and Bayu were superb. Gede ran the outside buffet evenings so smoothly and would always come and find us to see if we’d like to reserve a table. Diasa and Annie in the restaurant were faultless and were always there in the morning to greet us. Impeccable and professional at all times. Natalia in the bar was again fantastic and very attentive. It was clear to see that the trainees were being trained by people who were happy to share their knowledge of how to treat people as they were all amazing. Once again Sol Melia thank you for an amazing holiday and making it feel like our second home. See you all next year. Tony and Maz

Our 3rd stay in this wonderful smallish resort. We are always welcomed like family. Rooms are large and beautiful.. with all the inclusions no quality is lost . Pool is fabulous and always so clean. Just love it for true Rest and Renewal. We will continue to go each year and love the staff who are exceptional.