GF Isabel

The pool area was lovely. Security stop people even hanging a towel over a bed before 10am so you cannot reserve one and then disappear. Location was great as it’s a short 15/20 minute walk to the harbour and about 3 minute walk to the local supermarket. I have been fortunate enough to travel many places across the world and stay in many different hotels. This hotel is definitely not a 4 star hotel! We killed approximately 20 cockroaches in our room, there was mould on the ceiling in places, mould on the grout in the bathroom that had been grouted over, bath has been painted and peeling. Not what you expect from a 4 star hotel. The food was mediocre at dinner time. We ate at the snack bar round the pool at lunch most days and this was fine. One evening we finished dinner and went to watch the Elton John show afterwards which is directly outside the restaurant. My daughter (6) wanted some ice cream whilst we waited for the show to start, so I popped back inside the restaurant (approximately 30 steps) and grabbed her 2 scoops of vanilla ice cream and some sprinkles. A waiter followed me back to the table outside and said I wasn’t allowed to take this outside and then took the ice away from my daughter! He was very rude! It’s funny because at breakfast time, you are allowed to eat outside so I don’t see what the problem is. It’s not like I took a whole plate of dinner out to eat! Compare this hotel to other local 4 star hotels in the area (Guayarmina Princess Hotel) I would rate this hotel no more than 3 star and unfortunately will not be returning.

We had a fantastic stay at GF Isobel. We arrived very late, just before midnight, and the reception staff immediately offered us snacks and bottles of water, which was a lovely touch after a long journey. We were then taken to our villa by driver, making our arrival smooth and stress-free. The hotel was very clean, well maintained and had a calm, relaxing atmosphere throughout. The restaurant staff were all polite and friendly, with a special mention to Sandra, who was absolutely fantastic. There was a great choice of food every day, including cereals, cooked English breakfast options and plenty of Spanish dishes. Each evening had a different themed menu, while there were always familiar options such as turkey or chicken with chips. Because us Brits love beige food abroad. The pool bar queues moved quickly, and the snack bar was always well stocked during snack times. One tip: check that the toastie machine is switched on before using it. The entertainment was excellent, especially for families. The kids absolutely loved the mini disco thanks to the enthusiastic, high-energy entertainment team. Afterwards there was family-friendly evening entertainment that everyone could enjoy. The main bar never felt overcrowded, and it was great that they showed the football while the World Cup was on. There was plenty to keep everyone entertained, including the splash park, main swimming pool, a second pool, two children's play areas, an adults' jacuzzi, kids' club, ball pool room, water aerobics and archery. The little cat house was cute & people & kids enjoyed cat spotting. Overall, we really enjoyed our holiday. The staff were always polite, friendly and helpful, and we'd happily return. My only minor criticisms were that some guests left towels on sunbeds for hours without using them, making it difficult for others to find a place to sit. I also think the top pool would work really well as an adults-only or quiet pool for guests wanting a more peaceful area. Overall, a wonderful family hotel that I'd happily recommend.

rooms where nice & big spotless good to see the cleaners round a 2 times a day. hotel was spotless food was great staff welcoming and friendly one of the best hotels stayed in costa adeje thanks for your hospitality

Loved the place staff very friendly clean hotel and decent breakfast selection would recommend to anyone

Pros- We were given a large apartment with our own private outside area which was near the main pool. Entertainment and activities team from the hotel were 100% and my son felt comfortable staying with them to play mini golf, pool and darts. The bar staff at the pool were quick and queues went down quickly. Also the self service at the bar pool was great for kids and adults. Negatives- Cleaners often didn’t come until quite late in the day, one day it was 5.30 and my husband told them to come back the next day. We were given towels with stains on and also ripped. Food in the restaurant was a bit hit and miss but we always found something to eat. Unfortunately we did have cockroaches in our room after a hour of checking in. We were given some spray for this. We mainly used the main pool and although people were waiting for subbed as early as 9am, (they don’t let you reserve them until 10am) we always managed to get two. The hotel is in need of a refurb but as it is very popular I guess it is a case of when they can close to do so. Would we return- yes possibly.