GF Isabel

Lovely staff, incredible experience, near siam park, bus access, good food, chargers were not all working, high quality tv, comfy bed, bit too expensive, give the red haired bartender a raise as fastest and tastied drinks!

The worst hotel I've ever stayed in in terms of room cleanliness, service, and staff behavior. The rooms are dirty, the windows unwashed, and even though I know it's Tenerife, I expect better service, room quality, and food from a hotel I'm paying almost $10,000 for. The food is burnt, not good, monotonous, and tasteless. You have to fight for sunbeds in the morning, and the only good thing about this hotel was the drinks. The only good thing about this hotel is that it's in Tenerife. Nothing more. I DO NOT RECOMMEND.

we booked 2 bungalow's for 5 adults there was lots of cats in the place. il give out of 10 reviews for the hotel. staff, especially the 'domestic'staff 10 pool 10,loved security guy taking towels of beds if placed. before 10am😁 spotless public toilets 10 village type layout of hotel 10 quietness at night 10 lay out of bungelow 10 powefull shower 10 bar prices were fair 9 food was fine ,but repedative 8 the room though was in need of upgradeing. even a coat of paint i can live with repaired bath panels,or lights attatched to rawl plugs or even 1 socket in kitchen but there was a damp/ stale smell in our room 544, and anytime we came in from beach,pool etc it was smelly.. so we had to continually spray air freshener. the air con was poor, we complained the night we arrived and the girl at the desk got us a standing fan and told us maintenace would be there next day. they did come and worked on the air con,told us it was sorted and that we should feel effect after an hour. sadly this didnt improve and after reporting it again the guy came back and tried to explain that all air cons dont work the same. but as we had rooms 542 and 544 we would be on same system so we should have had better air conditioning in the room.. so the room only get 5 outof 10 but the worst was our garden which had 4 chairs and a table. this could never be used. the smell of cat's pee was overwhelming and this despite the garden getting watered every morning. there was also cats dirt that lay there for 3/4days. we also had ants on tables and chair. though once reported it got sortedso we couldnt sit out side for breakfast or a drink in the evening garden get 0 out of 10 we paid over£7k for 12 nights b and b so kinda expected a bit better. However. given all the positives and the fact that we might just have been given the most delapidated bungalow the hotel overall i rate it an 8 out of 10 we will be back next year ,but not in room 544.

This hotel is only a 15 minute drive from the Tenerife South Airport- it is also very close to shopping centres and bars which can be found on the beach. There is a lovely atmosphere that is suitable for all ages, with things such as pool fitness, music, mini golf, table tennis and evening entertainment. Though, there is still plenty for the adults with both a jacuzzi and a solarium in the adults only section. However, the evening music can sometimes be a little noisy if you want to go to sleep early as it usually ends about 10:30-11pm The decor inside is a little dated but perfectly functional. We booked into an apartment on the second floor and were blown away at how spacious it is. The food is generally good, although some of the evening meals can feel a little bit samey, so perhaps there needs to be a bit more variety. Overall, this has been an enjoyable stay so far.

The location was ok, but quite a steep hill to get to the beach area which is nice.A 10 minute walk. Its a big complex, like a small village with everything you need. We even got a lift to our block in a little wagon as it was a long walk. Was grateful for this as we had cases and hand luggage and no sleep for nearly 24 hours. I gave the driver a 5 Euro tip I was that grateful!. The atmosphere is nice, staff friendly and helpful. The rooms are clean and large. Ours was a 1 bedroom apartment with balcony on the 1st floor. Clean towels every day.It had good air con too. Had to complain at reception after a night of people in our block dragging furniture and shouting about at 4 am that woke us up.. Reception were very nice and said to ring them if it happens again and security would come and deal.Thankfully it didnt happen again. The restaurant is huge and a selection of food for all nationalities at every meal time all be it a bit repetitive. The entertainment was ok every night. The only thing was 7 or 8 children running around the tables and chairs and up and down the stairs shouting about the last night we were there. A lot of people were annoyed with this with some leaving early to get away from it. Always got a sunbed at the small pool. Didnt go in either of the pools as they were both full of kids. The smaller pool should be for adults only as the big pool is huge and enough space for kids., There is also a lovely paddling pool for the smaller children with a little water slide. Smoking zones scattered around the complex also. The large pool had a nice cafe with snacks all day ,, the small pool bar did coffee drinks etc and small snacks. All in all we enjoyed it. I must admit I like Lanzarote better as its not so big and prefer smaller hotels,. Good value for money though.