Ambasciatori Palace Hotel

I’ve just come back from my holiday. The hotel is in a brilliant location, right by the beach and in the town centre. There are plenty of sun loungers by the pool and on the beach, so nobody’s rushing at 6 am. The staff are very friendly and helpful. The rooms are clean, with a huge wardrobe, but there’s very little free space. The food is good, although breakfast is the same every day. The hotel offers free bikes

The location is great, situated right on the seafront with direct access to the beach and only a short walk from the local Piazza. However, being so close to the shops and Piazza means you will hear noise from early morning deliveries starting around 4:00 AM. All of the hotel staff are pleasant, and if you make an effort to be friendly and chat, they readily reciprocate. The manager is polite, and his team is very friendly and eager to help. It is mainly down to the dedication of the staff that the hotel remains clean and tidy; they are keeping this place alive, albeit sadly limping along. Unfortunately, we had several issues during our stay. I won't go into detail, as they all stem from one main problem: this is an aging hotel in desperate need of an overhaul and refurbishment. It appears no money has been spent on maintenance in years, resulting in dated furniture and decor. With items broken or failing, the property lacks basic infrastructure and investment. We arrived at the start of the season when it was relatively quiet, and I shudder to think how it will hold up during peak season if it cannot be properly maintained now. To be honest, we feel let down by TUI for selling us a holiday at a hotel that clearly hasn't been audited in a long time. This is not the standard we expect from TUI, nor from a hotel in such a superior location on the Lido di Jesolo seafront. Compared to neighboring properties, this hotel stands out for all the wrong reasons and needs drastic TLC. We left feeling disappointed, as the property has so much unfulfilled potential.

This hotel is in a prime location direct to beach and bars, restaurants, and shops. BUT has not had touch of change since it was built in the 70's for the invasion of package holidays. It is far from 4 star, more less 1 star. Its a shame, the staff which I believe is family run are great, friendly and helpful and the cleanliness of the hotel is excellent. But every thing is tatty, shabby and in need of repair. Lots of stairs to entrance, found later there is a lift to pedestrian area but you have to enter via the kitchen and ride up the lift. Same when going downstairs to restaurant in evening, have to ride down and go through kitchen to enter restaurant!! Our bedroom had 3 beds in each of the 3 rooms we booked even though there was only 2 people in each, Other guests who had booked single occupancy also had 3 beds in theirs, making small rooms even smaller. Our bathroom sink kept getting blocked needed lunging regular. The very good wardrobe and drawer space was let down by the drawers dropping on its runners. No coffee/tea making in room. A old fridge seen better days, Hairdryer in bathroom no nozzle on end and kept getting very hot. had to plug it in to work, no on or off switch. The "buffet" breakfast is poor for hot food, allowed one rasher of streaky bacon (cut in two) and one tiny sausage(slashed down the middle to make 2) allowed two eggs, fried, boiled or scrambled, no other hot food. continental, cereal and cakes are plentiful. Coffee machine good. Evenng meal "buffet" is portion controlled by staff, not help your self, which is good to reduce waste, but intimidating with the supervision. The pool are is very very poor, dirty and old, yet pool water is crystal clear. hardly anyone used it. The beach is great and have free private sunbeds to the hotel. Lastly we did not know that the resort closes end of September, so 95% of the area was closed as were most of the hotels, hence it was very quiet and boring at night. Some guests had booked till 5th of October and had to move to another hotel for 5 days!!!! HANG YOUR HEAD IN SHAME TUI group.