Best Western Regina Elena

I went for dinner and I was very disappointed in the service and quality of the food, The Caesar salad was inedible, over dressed, and soggy. No staff member seemed to care about or ask if anything was wrong. When it came to dessert, I never received what I originally ordered. Instead, confusion, denying that I even ordered dessert. zero explanation on why I was not getting the dessert I ordered. I Paid and left. I would not recommend eating at this hotel. I felt I was not respected as a guest.

Grazie Piergiorgio for owning and running such a lovely hotel EVERY member of your staff is exceptional. I have a mobility problem and use a rollator and at all times they came to my assistance whenever necessary without my request. Grazie for our lovely modest sized room (our choice) with our side balcony with magnificent views over Santa Margherita, the sea and the hills beyond. Grazie for your high quality breakfast choices,hot and cold, we were b and b and ate out in the choice of many different pavement restaurants each evening, except on our last night, we ate on the hotel terrace, a high quality meal.and thanks Alessandra for your beautiful smile. David and Linda . P S Linda would like to also thank the cleaning staff as well as the breakfast staff especially Michela who was very helpful and chatty

Good value, easy location. Staff was friendly and helpful. Pool was only open one day but it was nice

What a amazing hotel,staff so friendly especially Michaela who chatted with us every morning,rooms lovely,housekeeping brilliant,great destination with added bonus the pool on rooftop and jacuzzi,I was treated to a birthday cake at breakfast which was lovely.just a perfect stay start to finsh

This is a lovely, relaxed hotel in Santa Margherita Ligure, located on the edge of town towards Portofino. It’s a great location with good facilities and friendly, helpful staff. Before we arrived, we had seen some reviews mentioning that the beds were firm, and we found the staff were happy to provide a topper, which did indeed make the bed more comfortable. We had a small side–sea view room on the second floor, which was quiet and comfortable. It had a balcony with a great view towards the SML harbour. Breakfast was ample with good coffee, and the bar was a pleasant place to sit and enjoy an evening drink. The private beach has plenty of sunbeds and umbrellas. The rooftop pool and jacuzzi are very well appointed, and you can even order poolside service via WhatsApp straight to your sunbed. Although there isn’t as much shade as at the beach. We stayed for 9 nights and found the resort a fantastic base—either for relaxing around the hotel and enjoying the bars, excellent restaurants, and shops in town, or for exploring the delights of Liguria. The train station, about a 20-minute walk away (or reachable by the buses passing the hotel on route to Portofino), provided easy access to many places. Some areas of the Cinque Terre were very busy and crowded, but still worth seeing. You can also easily catch the regular bus service to Portofino from right outside the hotel, though these buses can get busy at peak times. The local boat services are also easy to reach from the harbour and are a great way to explore the coast. A highlight for us was visiting Camogli—a lovely, lively town that we reached quickly by train from Santa Margherita. From there, we worked our way back along the coast, stopping for a wonderful lunch in San Frutosa along the way.