Riu Reggae

It’s not my first time here, the first time wasn’t the best. This time around I actually enjoyed myself and that’s because of the few staff who engaged us and actually did their jobs. Suneil from front desk was very warm and that’s the energy you need at the forefront. There was more engagement from staff on the beach, really loved that. Santino from dining room was nice to us, Marlene and Delroy from the swim up bar were simply amazing!! Jordane from the Entertainment team was carrying the vibe and energy all day and got us engaged in the activities, also the pool buzz with the entertainment team was great, lady in blue RIU fit she hosts very well. There was one thing, I didn’t like how the Security supervisor sort of made it look like my group was not welcome. Badgering us about armband, we wouldn’t be able to pass the front desk without a band. So while I felt disrespected I was also confuse. So next time maybe find creative ways to find out information from guests please. Otherwise, for sure I’ll be back!

10/10- very clean, all staff was professional and very friendly. Customer service excellent. Food good for all inclusive

Brilliant hotel staff friendly, food very good ,rooms very nice brilliant air conditioning ,felt very safe ,sea lovely Very hot, can use sister hotel Would go again 9 hours flight 7 minutes from airport Adults only Bob Marley tour &dunns river falls brilliant

Our experience from the time we checked in until the time we checked out was Wonderful!

Lovely place clean and tidy, food excellent and entertainment staff outstanding.