Neptune Village Beach Resort & Spa

The location is excellent. The atmosphere was very conducive. The room was good but can improve the quality of the shower gel provided (in view of hard water) . The value was good. Cleanliness was excellent Special recognition for Chef Josephat, Waiters Emmanuel and Esther. Beach towels 😢

Bernard and Collins were the best part of this place

Location:Great Atmosphere: Welcoming Rooms: could do with an upgrade of facilities, decor, beside rug outdated. Value: worth every shilling Cleanliness: excellent Staff: Awesome

Advantages: nice Diani beach with nice walk place in the sea when tide goes down, beautiful surroundings, authentic buildings, lots of palm trees right in front of the sea, good food. Disadvantages: annoying beach boys, lots of them allways by the shore, you cannot freely walk to the sea and not be asked minimum two three times "how are you", "where are you from" and etc. We asked quiet room, but got with doors connecting to other room, so no privacy at all. They don't have mosquito net in the room. Low quality evening shows.

We arrived after 7 amazing nights on safari ready to relax for 5 nights at the beach. Check in took a while and we weren't offered a drink. Once shown to our room we were happy with it and settled in. Amenties are quite basic and towels well worn but everything was clean. We headed to the bar and asked for a pina colada - we don't do them, a mojito - no mint so we just got 2 beers! The drinks were fine from then on, unbranded but the spirit based drinks, wine and beer were fine but not outstanding. We ate in both buffet restaurants and the choice and variety was great at all meals, the Indian selection was probably always our favourite. We only ate at the Indian speciality restaurant but enjoyed our first night so much we booked it again. It actually felt like going out for a meal versus the buffet restaurant and the staff there were wonderful. The beach is visually stunning and the Indian Ocean so warm but there is no sunbathing on the beach and once you step on to the beach expect to have company. The sellers were perfectly polite and happy just to chat but quite persistent. If you see Solomon, let him make some personalised bracelets for you - he was the loveliest soul and showed us he was raising funds to pay his daughter's school fees. We didn't hang around for the entertainment but the monkeys were very entertaining. Just be wary of them - they really are smart and will raid your bags and drink your drinks if you're not careful. All in all, it was a nice relax after our safari but a bit too 'package holiday' after being somewhere a bit more real.