Bahia Principe Explore Coba

Fantastic holiday, staff are amazing, great pool entertainment, access to all hotel on sites and restaurants in all hotels, only down side in coba hotel the suit/room need updated, but cleaned daily

The rooms are large and comfortable with a mini fridge that is stocked daily. The bathroom has plenty of counter space but you must request extra towels. Using the AmStar service was convenient and there was free wifi onboard. The resort is clean; friendly, helpful staff; numerous entertainment activities for all ages; good variety of à la carte restaurants. It’s in transition with Hyatt Hotels becoming their partner so I believe that amenities and services will strive for an even higher level of achievement. The Privilege Club concierge staff were excellent and strived to improve our guest experience even more when we had questions or needs. For example, our son wasn’t feeling well the evening of our arrival so he opted not to go to dinner but the Club concierge made sure that he was sent some soup and continued to check in with us for the next two days afterwards. We weren’t worried because if he continued to feel poorly, there was a 24-hour doctor at the Hacienda that he could’ve seen.

Lots of great amenities and a variety of food choices. Great staff make you feel very welcome.

This was our third time at Coba and there had been a few changes but nothing that stopped us having a great time. The resort had been split in 2 so initially my kids were disappointed that we could no longer use the food truck which is now part of the adults only Tequila resort. However, on check in we had been informed that as the resort was so quiet we could use the facilities at Tulum and Akumel also ( including restaurants) so this more than made up for this. We stayed for 2 weeks so had 6 restaurant visits, all fantastic. Buffet at Coba was ok, not so much choice as before but still plenty to choose from. We had 2 rooms which were spacious, cleaned daily and mini fridge restocked daily also. Air conditioning stopped working one day but was fixed by that evening so no issues. Huge pool with lots of loungers and a big shout out to the entertainment team for all the activities and games (no pressure to join in but we took part in most). All the staff throughout the resort were fantastic, friendly and always willing to help out.

Bahia coba & complex Rivera Maya Mexico was amazing it's our second visit to the complex and we weren't disappointed Lovely well kept grounds & friendly staff everyone from gardeners to management would greet you with a good morning or asking your plans for the day , hotel entertainment staff worked incredibly hard and always took time to chat a big shout out to Hannah, johnathan & Ronaldo pool activities were fabulous we especially enjoyed the foam party so much fun 😁 We found the food in coba buffet a little mixed but sufficient enough choice however we had access to the tulum & akumal without having to upgrade which was a bonus, we found the buffet selections alot better there aswell as being turned over quicker, the al a carte restaurants around the resort are 5***** we ate at 6 of them our favourites being the Japanese teppanaky & Brazilian grill the Italian, Mexican. La gourmet French & Indian were also amazing shout out to all the waiters service was 5***** all round We had a niggle with our room AC however this was dealt with , rooms are very spacious and cleaned daily to perfection Drinks are a plenty especially the pool bar waiters who weren't shy in filling up our flasks with plenty of variety cocktails 😀 There's also easy access to the beach and staff work very hard to clear the seaweed this wasn't a problem for us personally Plenty of outside excursions available which we booked from the hotel itself the trip to holbox island was wow , and self drive jeep on island of Cozumol was cracking we enjoyed every minute ***** We had a very pleasant stay all round and will definitely return ***** Thank you the Bell Family 😀😃🙃