Cancun Bay Resort

Our family had a wonderful vacation at Cancun Bay Resort. From the moment we checked in, we were treated like royalty. In the dining room, Ivan was our waiter and he went out of his way to make us comfortable was very attentive to our needs. We were a large group of seven, with young kids. The young man, Wilbur, who cared for our room daily, did an amazing job. He was also very kind and our room was so clean. We loved it at this resort

This is a lovely quiet hotel for a middle age couple who appreciated a nice relaxing holiday. Staff were fun, friendly & attentive to our needs. If you want bouncing entertainment and lots to occupy your time this would not suit. It’s in a pretty location with lots of restaurants & bars just a taxi ride away. Not a huge selection of food but all was fresh & usually hot we occasionally struggled to find something which suited but overall no complaints. The snack bar at lunchtime was repetitive but everything was cooked fresh whilst you waited. Would we go back yes 💯 % it suited us …

The atmosphere was great- friendly. Great service. Had a great time with Alicia in water aerobics adding to the fun later while watching Mexico great energy!! Thank you viva 🎉 Mexico

The Latino show was wonderful. Alicia & Ivan were fantastic on the rol. We danced, singed & enjoyed the show.

Latino show was spectacular with the animation team, Alicia & Ivan