Riu Dunamar

The buffet could improved by offering different food choices each day. The bedroom was very clean and well maintained but the pillows could be more comfortable. Overall we had a good experience with the resort

Our stay at Hotel Riu Dunamar was exceptional from start to finish. Customer service was outstanding with every staff member professional friendly and efficient. Food was consistently delicious with great variety and excellent presentation. Drinks were well made and bartenders were fast and attentive. Housekeeping kept rooms spotless and comfortable throughout our stay. Maintenance responded quickly whenever needed. Front desk service was smooth welcoming and efficient. Servers in all restaurants were attentive and caring ensuring a great dining experience. Night entertainment was lively and enjoyable creating a fun atmosphere. The beach and location were beautiful perfect for relaxation and activities. We would return.

This was our first 'family vacation' - first time bringing the kids to an all inclusive. Riu Dunamar was the right choice. They had a ton of kid-oriented activities in the RiuLand kids club, an excelllent splash pad and very spacious kid-friendly family pools. The food selection at the buffer was very good, and my boys alwyas found a variety of foods they wanted to try. The resort was spotless. The staff were always cleaning and tidying up, and always had a smoke on their face. Our room was great, and clean. We will be going back!

Entertainment could be improved, and some activities should also be brought to the beach area. Additionally, Riu parties at other resorts should be available to guests aged 14 and older. I wasn’t able to enjoy them because we were told that guests under 18 are not allowed. Night shows can also be improved by adding better and more spectacular shows such aqua show, Mexican night etc .

I've been to several RIU hotels and they have all been wonderful. My only complaint is that the steakhouse restaurant was not open during our stay, so we only had 2 restaurants to choose from plus the buffet (which was marginal). It's about an hour drive from the Cancun airport to the hotel so keep that in mind if you are ok with the distance. I would stay at this hotel again!