Riu Lupita

This was my wife and I's 3rd year on the trot at this wonderful hotel, this time we were joined by our 15 year old granddaughter, once again what a wonderful time we all had. We were allocate room 1819 one of the single rise blocks just behind the main pool area, this room was large and airy lovely little balcony where we were treated to daily wildlife shows, birds, Coatis, Deer and her babies all just roaming free as they should. The room was comfortable and has everything you need, shower pressure was a a little lower than other rooms we have had in the past, but still ok, our housekeepers were fantastic and they created numerous towel animals for our granddaughter who loved that , so thank you ladies, when we need the mini bar of coffee restocked , one click on the app and the items were there, the only slight gripe is why no tonic in the fridge when you have gin as an optic, I don't see many people having a gin and soda, however my wife was given cans of tonic when she asked so again fabulous service. The food in the restaurant we found was always plentiful and you have lots of choice depending on what you fancy, I really don't understand how people can complain about the variations available, but hey, we were all more than satisfied with our options. We had a lovely young man look after us most of our holiday (Simon) although his name badge was spelt differently, apologies for not writing it down, what an absolutely lovely young man he is, so helpful and attentive, a real credit to the hotel and his parents. The entertainment team all work so hard, if you want to get involved great but they don't mither you if you don't, we had a lot of interaction with Luis, who again was a very nice man and could not help enough, but every single member of that team is fantastic, even the Jumbo team members always speak to the other nationalities even though and were also very nice. Beach club is fantastic lovely place to get a bit of a breeze and super charge your tan, bus service is both regular and swift, although I did walk to the beach most times and caught it back as it was far too hot to walk back. The bar area is again great, the bartenders are always so busy but do still have a good idea of who is waiting and for how long and do try to serve in the correct order, pet hate of mine is people arriving at the bar and getting served knowing people are in front of them, but that's on the peoples manners rather than the busy bartenders, all of whom work so hard. The 2 parties at the Tequila are brilliant and something to experience, our granddaughter absolutely loved them both and spent most of the time dancing on the stage, we tended to get a taxi home as again the queue wasn't respected for the bus home, people just walking to the front is not on really. All in all we had a fabulous trip and this was our 3rd year in a row at this hotel and will not be the last, thank you all for your service and looking after us so well. Leigh , Pam and Macey

Stayed for the second time in three years at the Riu Lupita, April 14 to 21 2026. Another wonderful stay. Room is a little dated but everything worked and had view of golf course from the balcony. Bar service was fast and efficient. Buffet was above average with some really outstanding items. Ate at the Stakhouse and Italian a la cartes. Both were good and the steak at the Italian restaurant was very delicious, while the mixed grill and the view at the Steakhouse were wonderful. All staff from front desk to servers, to cleaning staff were exceptional. Beach club and pools were clean and not too crowded, we mostly used the quiet pool. Hotel is very attentive to requests submitted on the Riu app. We will return without hesitation.

The food was great in the Three a la carte restaurants and the Buffet. Restaurants were always clean and the food was always well presented and fresh and enticing there were no lines even in the omelet station of the Buffet. it was go in, fill your plate and eat. Lots of seating available. The Steakhouse at the beach was the only alacarte that required a reservation! The snack bar at the beach was well stocked, with freshly replenished hot food. The waiters and bartenders were fast friendly and attentive. You never had to stand in line to get a drink. Our ground level room was conveniently close to the centrally located pool-bar-buffet-2 alacartes-performer stage. The bar/lounge area was huge, overlooked both the pool and the entertainment stage. There was always a chair and table available. 2 pools, lots of lounge chairsl. One pool was a quiet area and was geat for solitude and rest or tanning. Lots of umbrellas available. The beach was a short 10 minute shuttle. The driver was awesome and friendly, as he pulled out on schedule, he always looked around and behind the bus to catch any stragglers running late to bus (very conscientious)... No rider left behind! Lots of shady loungers available under the palm trees. There was a pool at the beach as well. The entertainment group were very good. The Michael Jackson impersonator was mediocre, he expected applause after each dance move...he thrived on the adoration (he thougt he was good). The "white night" party at a sister hotel was a can't miss lot of fun! The complex location was adjacent to the golf course. The natural vegetaion among the many pathways was always well groomed. We found the overall ambiance very laid back and relaxing.

Just got back from Lupita yesterday, we would definitely recommend it. The food, the service, the drinks & the resort were all excellent! We travel alot & it's the 1st time not being directly on the beach but the bus getting there is great! It's like a little adventure going to the beach. We didn't go everyday because we had fun at the pool with the activities. The coati can be aggressive & steal your food. I don't recommend eating outside by the pool & please don't feed the wild animals it's not fair to them, it makes them think they can take your food. The steak house has to be booked at 9am on the Riu app, don't give up if you don't get in the 1st try. We got in on the 3rd day & it was well worth it! Our room was lovely, clean & well stocked with liquor, beer, water & pop daily.

Upon check in I was charged a 200 peso eco fee!Room was clean and well stocked daily. Going to the beach ⛱️ was inconvenient because you have to take a bus 🚌 a 20 minute drive.The bar staff and entertainment team were great. The biggest problem is those raccoon type animals all over the place I seen 1 grab a hamburger 🍔 out of a little boy's hands, They are all over the place and many people felt uncomfortable including me That would be the reason I will not go back for the money I paid