- Calitatea cazării
- Locație
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- Steve G2026-03-07Excepțional
Booked the Riu Lupita as a short-notice, lower priced getaway. Pleasantly surprised with the resort. We knew it was not on the beach, going in. They have a free beach shuttle bus every half hour, which also stops at the entrance to the downtown area. That's a major plus, as most resorts are fairly pricey to get transportation into and out of town. Check-in was quick, and lots of information about the resort was provided. Our room was very clean and fresh feeling. Two queen beds, mini-fridge (stocked), balcony with partial pool view plus garden view, stocked liquor dispenser, digital safe, sufficient towels, hair dryer and various shampoos, soaps and body washes, were all supplied. The air conditioning was perfect, and there was none of the usual musty smell from it! We didn't need to reserve pool loungers at either of the two pools (one with activities, one quiet, adults only). Pool and beach towels are supplied with the usual card exchange system, and are readily available. The activities (animation) crew are active, but not overbearing. There's a Kid's Club for the little ones, if you want a break from them. There are three a la carte restaurants, one main buffet, and available snacks. A la carte dining requires no reservations at two of the three (Italian and Mexican). Convenient! The Steak House requires reservations, and is on the beach, which requires the shuttle bus, or arrange your own transport (shuttle is good). All are superb! The food, service, convenience, and ambiance are wonderful. The main buffet is near the main pool, main bar, and entertainment stage. Buffet selection is good, and food is hot, delicious, and varied enough for just about anyone, but the fussiest of eaters. Service was superb, with props to Arturo and Marcos. I wish I could mention everyone on staff by name, but everyone we encountered were friendly, helpful, and efficient. Final thoughts. The Lupita is refreshingly relaxed. It isn't the most opulent place we've been to. I've come to realize that marble columns and fancy lobbies don't make the vacation good. Everything I need is at the Lupita, food, drink, fun, and sun. My expectations were exceeded. I plan to return soon.
- Jenni_F3112026-02-25Foarte bun
We stayed as a group for our friends wedding, throughout the fortnight there was 11 of us at maximum. It is a beautiful hotel. The grounds are gorgeous, there are so many coatis, deer, birds, a few iguanas and a rare monkey or two. The rooms are clean and the shower was hot and powerful. We were two people in a room with bunk beds and I think if that were a family room it was a little snug. The balcony only had one chair, but, we requested one before we went for dinner and by the time we returned to the room another had been placed, so that can only be commended for the service. The food is good, not brilliant, but good. The buffet is fresh and varied but just not out of this world. The speciality restaurants are a little disappointing. Buffet style starter and dessert and à la carte main. The service is extremely good! Arnold and the entertainment team are so hard working and friendly with everyone - they put on a show one evening and it was brilliant! A special mention to Blanca who works behind the bar throughout the day, she is an angel and the bar staff at night are very fun and friendly. Everyone that works in the hotel smile, say hello and make you feel really welcome Having the bus to the beach was actually great because it felt like a day trip, even though it’s still part of the hotel and everything is included. They come every 30mins and it takes 15mins, there are plenty beds, a small fresh water pool incase the sea isn’t for you, but, the sea and sand are just paradise. I would 100% recommend the Riu Lupita for a chilled, clean, family stay. I loved it.
- elReyTiburon2026-02-15Excepțional
First time staying at RIU Lupita- got the feeling that because it wasn't on the beach it was 'lesser ABSOLUTELY NOT- We had such a great time..the second we arrived Raquel at the front desk took us directly to the buffet while she took care of the check in..Raquel went above and beyond in terms of service.I cannot say enough about her. Bus service to the beach was always on time and the bus drivers were always happy,friendly, and professional. Beach was beautiful , never had to wait to get a lounge chair, it was great! Food on the buffet was always excellent , the Italian and Mexican restaurants were great as well. Could not get a spot at the steak house, but that's a minor quibble. The activity team worked so hard. Entertainment etc. was really good and the enthusiasm of the activity team never wavered. Bus transport to the neon party really well organized. Lets put it to you this way-I will only stay at RIU in Mexico- and I would definitely stay at Riu Lupita again.. Minor feedback? The pool could have been warmer, and the servers in the Italian and Mexican could be a bit more 'polished' [ but even saying that , they were all exceptionally friendly and hard working] All in all a memorable stay.


