Riu Lupita

A small but everything u need in a resort .

By far the worst resort I ever stayed at. It's target audience is senior citizens . The resort is so small . When we arrived I was thinking this is it? I was one of the youngest people there. I was trying to get transferred to another resort in the first day, the sales team claimed there were no other rooms anywhere else. The resort needs upgrades. All channels in the tv were in Spanish with the exception of news channels. We were bored most of the time and the only reason why I stayed the entire 5 days is bc our flights kept getting delayed/cancelled, so I had no choice. The conti(monkey rodents) were roaming freely, digging in the trash and walking right up to people. There's plenty of signs that say don't feel them but ppl still were. I went to one of the RUI parties, returned to the resort and my room and one of the rodents was sleeping outside of my door so I couldn't enter my room. I walked all the way back to the front desk and the specialist didn't seem to care at all. Casually ignoring me and checking in new guests. I finally was able to flag someone down after 10-15 minutes, he walked with me back to my room and the this was still there. He scared it away and I was able to get in my room. Talk about traumatized. There were so many negative things I can't even name them all. The only reason I have one star is bc the wonderful staff.. Carlos, Saymon, and Auturo in the dining area were the best! Delfino the bartender made the late nights fun. Raquel at the front desk seemed to care. Other than that I feel like I wasted my money and time here. I tried to make the best of it but it kept getting worse. This was the first time I couldn't wait to get home. I wish I wouldn't cancelled and book the other room and not listened to my stupid boyfriend. Please don't stay here if you're young or want to have fun. And if you are a poc, do not stay here. I think it was 7 poc total. The entire stay was horrible.

Sweaty sheets paid $50 fine!!

Maria and Santos are hands down the best bartenders! They take care of everything, are so friendly, and made our whole experience unforgettable!

Booked the Riu Lupita as a short-notice, lower priced getaway. Pleasantly surprised with the resort. We knew it was not on the beach, going in. They have a free beach shuttle bus every half hour, which also stops at the entrance to the downtown area. That's a major plus, as most resorts are fairly pricey to get transportation into and out of town. Check-in was quick, and lots of information about the resort was provided. Our room was very clean and fresh feeling. Two queen beds, mini-fridge (stocked), balcony with partial pool view plus garden view, stocked liquor dispenser, digital safe, sufficient towels, hair dryer and various shampoos, soaps and body washes, were all supplied. The air conditioning was perfect, and there was none of the usual musty smell from it! We didn't need to reserve pool loungers at either of the two pools (one with activities, one quiet, adults only). Pool and beach towels are supplied with the usual card exchange system, and are readily available. The activities (animation) crew are active, but not overbearing. There's a Kid's Club for the little ones, if you want a break from them. There are three a la carte restaurants, one main buffet, and available snacks. A la carte dining requires no reservations at two of the three (Italian and Mexican). Convenient! The Steak House requires reservations, and is on the beach, which requires the shuttle bus, or arrange your own transport (shuttle is good). All are superb! The food, service, convenience, and ambiance are wonderful. The main buffet is near the main pool, main bar, and entertainment stage. Buffet selection is good, and food is hot, delicious, and varied enough for just about anyone, but the fussiest of eaters. Service was superb, with props to Arturo and Marcos. I wish I could mention everyone on staff by name, but everyone we encountered were friendly, helpful, and efficient. Final thoughts. The Lupita is refreshingly relaxed. It isn't the most opulent place we've been to. I've come to realize that marble columns and fancy lobbies don't make the vacation good. Everything I need is at the Lupita, food, drink, fun, and sun. My expectations were exceeded. I plan to return soon.