Riu Palace Las Americas

We did a tui multi trip part of our honeymoon. 3 days in cozumel and 11 nights at rui palace The lobby is beautiful and does give you the wow factor Currently 3 days in and it very much an eye opener. I would 100% do your research, they say it classed as luxury but I really don't think it is. We avoided rui cancun next door as this was 'Party' but this hotel as more party vibes! Not sure if it do with people visiting, but I would definitely not be coming back here! The rooms definitely need updating Eating breakfast outside is a problem due to the birds. Avoid eating at the black and white restaurant the steak is very chewy, no seasoning and they expect you to share small chips between two!

I called before booking and I was told that Any Rui Palace can go to the other hotels and use the amenities. No timeframe, no rules. 1. You can go to the other hotels but only until 5:00 pm. 2. Make sure you take a towel from the las americas hotel because the other hotels will NOT give you a towel. 3. Las Americas is an older hotel. 4. You have to check out to make sure you hand in the towel cards. Food: buffet is buffet. Breakfast is good. The Japanese restaurant is good. Make sure you check when the restaurants are closed.

I am completely agreeing with review by Rondell_13. Location, staff, food, general hotel areas brilliant, however, the rooms are very very tired and are in immediate need of refurbishment. The rooms are a great size but fixtures, fittings and furniture needs replacing. The balcony furniture is faded and worn out. The worst part of the room was the shower area. I think the only thing holding the shower roof up is the multiple layers of paint that have been used to hide the mould etc !!! Riu parties great, pool area nice but my partner and I stayed around the main pool as the other party pool was too noisy and busy. Travelled 4th to 18th May, had a great time but would I return? Only if the hotel is refurbished.

Tried several Rui hotels within the cancun area and this has got to be the best! Perfect for couples! Food was amazing, beaches absolutely beautiful, the hotel is amazing and the rooms are just gorgeous. Lots of different restaurants to choose from and loads of drinks to pick and the staff work especially hard to make your stay perfect. We had an awesome time whether relaxing or joining in with the staff who work hard throughout the day to keep you occupied. Definitely coming here again…. If you want a relaxing holiday with no kids screaming and jumping about all day then this is for you! The loudly Rui hotels are nearby if you are in to a party atmosphere.

To begin with we download Riu app before we left and checked in before we got to hotel which was handy saved time check-in at hotel was fast quick payement for environment tax showed passports and were ready mimosa in hand from lovely lady giving them out at reception,to start our holiday our bags were taken and brought up to our room we had 706 nice room but sea view which was nice from right side but left had generators which were very noisy, I tried my luck at reception asking if we could change room to my surprise they said yes one would be avaliable if we could wait two days then change as we were staying for 11 nights was no issue, We were moved effortlessly to our new room with stunning views of lagoon and sea as promised 2 days later, Hotel is spotlessly clean staff were cleaning constantly also maintenance was very good all round the hotel, although painting of outside on balconys was a pain as couldnt sit out long in morning as they began work very early aound 8 ish or before but letter informing us said 9 am till 5 pm. it's not a huge hotel but its adequate, Easy to find your way around, The staff work exceptionally hard are very helpful friendly and at hand constantly whether your at beach pool bar just sitting around hotel they are at you service for drinks, Food is of good quality where there's so much choice in buffet restaurant, After eating at all the specialty restaurants which we loved we were surprised by how good the food in there was , but we enjoyed the restaurants steak house was ok everyone was trying to get in you have to go here early as its popular but to be honest it wasn't that great was ok my sirloin although big was very fatty, Mexican i enjoyed Japanese i paticularly liked food was delicious krystal was our least favourite but we loved the Italian the most, went there twice food and service was excellent there's several pools doted around quiet one, main large one which is also quiet, and a party one where there's lots going on, beach is beautiful 😍 stunning clear water there's a little section to the right padding bit which is picturesque, not a lot of entertainment in the evening we saw a few shows which were good the Riu parties were great well there's 4, 2 of which are in afternoon and 2 evening we went to the white party at Riu caribe was great really enjoyed it , To summarise we had a amazing holiday booked excursions with on site company good very reliable i would recommend great guys, We enjoyed all aspects We would love to come back and would highly recommend Riu Palace Las Americas.