Riu Tequila

We were just there this past week and unfortunately our trip got cut short due to snow we had to leave a day early . Here’s what I have to stay about the resort . Staff are all amazing friendly . I was very disappointed in the food I read nothing but raving reviews but had a hard time finding more than 2 things I liked and I’m not a picky eater . The best was the steakhouse burger and Caesar salad the buffets were not great bland food , dry meats . They do have great entertainment I’ll give them that . If your wanting beach front definitely do not stay it’s a lot of walking we walked 20,000 steps a day from our hotel room all the way down to the beach your lucky if you can catch a shuttle . Beds suck super hard. blankets are just a sheet . They were not able to accommodate us our shuttle to the airport because we had to leave and day early on short notice so we had to pay a taxi 100.00 which was a little disappointing. I would assume they have shuttles constantly leaving the resort . Although this may be for some people we will not be back

Amazing holiday!!! Fabulous hotel, amazing staff, food brilliant. No complaints. Wildlife was lovely to see, a real treat. 150 pesos in taxi into playa del carmen, lots of shops. 3 min walk from hotel a few shops and a bar and Starbucks. Beach a short walk, lovely!

it was my fantastic place ever in my life

First time going all inclusive. The food choices were good and variety good. The staff were amazing, helpful and very welcoming. This particular RIU is outdated, a bit of a walk to beach (we had a bad knee in the group) the golf cart services were not every 10 minutes as the stated. Just a a tip, know that there are certain RIU areas you can’t be on at the beach. We were enjoying our day at the beach and were told we were in the wrong section of beach??? We moved but annoyed as we had been purchasing drinks from them.

This resort is amazing!!! I have been all over his part of Mexico at various locations and hands down this place has the best staff. Right from the lobby, buffet, bars to house keeping. Please look for our friend Polo or Rangel at the buffet(the food choice is extraordinary), best service anywhere in the world and treat you like royalty. Carlos at the Yucatan beach bar makes the BEST Singapore Slings. Our rooms were cleaned to perfection everyday, any issue we had was solved IMMEDIATELY by using the house keeping app. The only issue we had was the beds are only double size (king is 2 doubles pushed together) and they are hard, same goes for the pillows. I messaged house keeping for a mattress pad for our one bed in the room (we had 2 connecting rooms with four beds) they came within 15 minutes and put them on the bed!!! Booking here was very beneficial for us cost wise as we decided to take our four kids along this time, I think the price was cheaper because this hotel is not right on the beach which is not a big deal at all since we went to the RIU Yucatan which is less than a 10 min walk from Tequila. Anyone who complains about the walk is ridiculous as I need a full hip replacement and was able to do it twice a day. I had read a-lot of reviews that tequila was “the party resort” please don’t let this stop you from booking If “parting” isn’t your thing. I’m not a party person at all, 48 yrs old but act more like a old Grandma 🤣 we stayed in the 900 villa and heard no “party” noise at all. I seriously cannot recommend staying here enough. Next time we come to this area I would like to book in at the Yucatan but only if I can have a corner room located closest to the monkey bridge as I woke up super early to see them every morning. RIU resorts in Playa are so amazing and the fact that you book at one but have access to others is genius!!!! Love this place and RIU resorts!!