- Locație
- Calitatea cazării
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- dantecamille2026-01-20
Beautiful resort, modern and clean rooms. Grounds full of palm trees and very well kept. Beach 10 min walk on a nice path. The food is the weak link. Buffet huge, food overcooked, salty and oily. It is loud with too many tables that are close together. Staff work hard and fast but always changing and banging dishes. Specialty restaurants, Italian quite good but Bamboo a let down. Who can't make a noodle? At buffet one waiter walked to our table holding USD to signal expected a tip. Drinks taste like they have no alcohol. Entertainment average. One excellent singer who did both Spanish and English songs. Would not return.
- srsgateway2026-01-16
We stayed at Riu Tequila in a standard room from January 6-15. Pros: 1. Gorgeous resort and weather 2. Beautiful Beach 3. Comfortable/spacious room, although bed is kind of hard if that matters to you. Also, it's two double size beds that are pushed together to form one bed. The balcony is very nice. It didn't matter to us, but the bathroom area is not private at all. There is no door except to the toliet. I think this may matter to some people. Also worth noting that there are really no channels to choose if you speak english only,(most channels are spanish speaking), we found 3 that weren't anything we would watch. 4. The vendors on the beach were very few and not pushy at all. 5. The staff were awesome, helpful, friendly, engaging and kind. 6. This is a very clean resort, housekeeping was so good, as were the grounds crew. Always working and keeping everything clean and beautiful. Cons: 1. Food was just average. I don't recommend the steakhouse at all. The italian place was decent. Most of the dining is buffet. 2. The noise level is very high. There was no quiet anywhere...the pools are all right next to each other, so all the really loud booming music and staff on microphones were as if they were at whichever pool you chose. We could always hear all this noise in our room, so I definitely recommend bringing a white noise machine. You can hear right through the walls in the room to other people's rooms as well. We were awakened several times in the wee hours of the morning by our neighbors banging on the door (sounded like someone was locked out and could not get the attention of the people in the room) and people talking and yelling in our building and outside on the walkways very late at night, we're talking 2am. This is not my idea of a relaxing retreat. If someone is watching tv in the room next to you, you will hear it right through the wall. 3. The coati (Caribbean raccoons) were everywhere, witnessed many people feeding them even though there are signs everywhere saying not to. They attempt and many times succeed in getting up on to your table while you are sitting there eating your food in the outdoor venues. 4. The smoking areas are not enforced at all, people were smoking everywhere. 5. Having researched reviews before we left, I thought the beach would be a 5-10 minute walk, but it was a solid 15 minutes from our room. It's 10 minutes to walk there from the reception area. You can take the shuttle to the beach, but it doesn't fit very many people and you usually can't get on the first one, which means about a 20 minute wait in total until it comes back again. All in all, we had a nice time and made the best of it. The resort and staff were lovely, but the cons are enough to keep me personally from rebooking. If you want a loud party vibe this is the place for you.
- Dawn L2026-01-15Excepțional
The hotel is very good service food and staff good The only fault is that the entertainment seems based on the younger generation. They did go above and beyond as it was our anniversary when we were there and they decorated the bed and left tequila in the room as a gift . Our waiter in the evening was very good (polo) I believe that was his name he was always very happy to help Thank you for all your kindness on our stay with you


