Riu Yucatan

We had an incredible vacation at Riu Yucatán, and the staff truly made the experience special. A huge thank you to the entertainment team: Chris, Gustavo, Yael, Fernando, Elian, Enrique, Brian, Ania, Mariel, Janet, Andrea, Lizbeth, and the entire crew. They brought energy, fun, and positivity every single day. Gustavo was phenomenal during the daytime activities, especially water aerobics and dance classes. His energy was contagious, he kept everyone laughing, and he made every activity feel like a show. Ania was amazing at night, always dancing with guests and creating a fun, welcoming atmosphere that got everyone involved. We also want to recognize some outstanding staff members. Betty at the morning coffee station always brightened our day with her positive attitude and warm smile. Mimo provided fantastic service in the evenings and was always in a great mood, while Carlos at the pool bar consistently took great care of us with excellent service and a friendly attitude. The food deserves special recognition as well. Honestly, it was some of the best food we’ve had at any Riu resort, including Riu Palace properties. The variety and quality were excellent throughout our stay. We loved that there was even an à la carte option available for lunch (the Italian), something we rarely see at all-inclusive resorts. The 24-hour food area was also impressive, with plenty of delicious options available at any time of day instead of the usual basic late-night snacks found at many resorts. Most importantly, everyone at this resort made us feel genuinely welcome and included. Between the incredible entertainment team, outstanding service, and fantastic food, Riu Yucatán delivered an amazing all-inclusive experiences. We can’t wait to come back! 🍹

Rooms were nice. AC worked great. No elevators so expect a lot of stairs if your on the 3rd floor. Resort is very small, everyday was ground hog day. Accommodates too many people to feel like a boutique but nothing to do. Pool bar was way too small to hang out so plan on getting your own drinks. Food was blah. I did not look forward to any of the meals. Drinks flowed freely. The staff did whip up a dessert for one of our party members birthday, which was much appreciated. Most of the staff were very pleasant and felt genuine. A few employees that stood out were Armando, Alfredo and Betty. Started to get some attitude at the front desk from a guy named Neri but he he changed his tune when he saw me look at his nametag.

Hotel was amazing, could be 5 star with little improvement..

We have just come back from our honeymoon here and it was also our third time at Riu Yucatan. This is honestly one of the best places on earth. The staff are incredible and cannot do enough for you. The rooms are beautiful and are cleaned daily. So many options for food and it has been amazing each time. Always brilliant activities and entertainment going on. If I could give it more than 5 stars, I would.

I had a really nice stay at the hotel and enjoyed a very relaxing vacation. The atmosphere was peaceful and quiet, which was great for resting. The staff was exceptionally polite and attentive, always ready to help. The room was clean, and the whole hotel was well maintained. The only small downside for me was that I would have liked a few more parties or evening entertainment activities. I would gladly come back again. Highly recommended!