Viva Maya by Wyndham

I have gone to Mexico 16-20 times in the last 20 years! Only reason we went to this hotel as friends were going to this particular resort. This is not one we would have picked. The drinks - non alcoholic or alcoholic are beyond terrible. They are bottom shelf lowest quality you can imagine and so is the food. This wasn’t a real all inclusive it was not wonderful to feel like you couldn’t enjoy a good Pepsi or beer or a nice meal on vacation. I am not picky but when you pay over 1500$ for 4 nights per person you expect some basic elements Rooms have cheap body wash and shampoo but no conditioner. Took us 3 nights to get some shampoo from the hotel The staff were nice and the grounds were kept well but it’s such a small resort with very little to do unless you participate in the daily activities that are beyond cheaply done and go into the one pool that hundreds go and you smell the pee from a mile away.

Went on a trip with a couple of friends for a week, and the resort had lots of activities to participate in. The staff were super friendly and made our experience great! The guys that ran the aquatic sports, Josue, Adrian, Pablo, and Ricardo were awesome. They took us out on the catamaran a few times during our trip, they were also very patient and helpful during the windsurfing lessons. The ladies that were running the trapeze lessons were also awesome. Crystal, Mara, and Valentina were super patient and encouraging during the beginner lessons!! The entertainment team, Valentina, Brandon, Jair, and Will were super fun and did a great job keeping the energy up during the day with the various activities they put on!

Location cant fault it. right on the beach some amenities beyond the gate, close to ferry to the island. atmosphere. friendly family orientated hotel rooms comfortable and clean... could have done with a kettle and bottled water. amble hot water for showers value cant argue with the value for money i had room 1230 next to trapeze bar and stage, there were no noise issues. service. staff could not do enough to help and work really hard. i made good used of the free water sports paddleboarding kayak and catamarans, shout out to the guys in the water sports hut thanks for everything. the animation team always on the go. special mention for Dilis what a little super star always smiling!!!

Thank you for everything. You guys were amazing Laura, Jair, Valentina, will, Brandon, Carolina, Steph best time ever

The Trapeze was great. It was so fun and interesting to learn. Thanks Betinha, Krystal, Mara and Valentina for the great experience.