Hotel Platinum Palace Wroclaw

I made the reservation through their website. I selected a room with a dog and all the available options. The price at booking was 1369 PLN. At checkout I was told I had to pay 2160 PLN. I refused to accept a price that was almost twice as high. The staff apologized and admitted I was right, but then said I still had to pay extra for parking — after the service had already been provided. In other words, additional charges are decided after the stay, not during the booking. The room itself also needs serious refreshing: TV mounted crooked and shaking no possibility to use Netflix or YouTube It’s a pity because I used to like this hotel. After this stay, I will definitely not return.

Visited from Fri till Monday morning, when arriving the hotel looks so big and grand,very posh. The door opens itself. Lovely friendly helpful young man greeted us and organised for us to check in early. We had a very early flight to Wroclaw. He explained the times for restaurant and spa and explained how to get to.our room. We got to our room and it was small but perfect. Warm cosy and inviting. Beds super soft. Bathroom spacious. The hotel provided slippers and dressing gown. Some tea and coffee. Very handy info book in the room . Tram stop just along the road into town centre. Very easy to use avd very cheap. Breakfast very good selection although the hot food was a bit cold. Bread amazing and pastry brilliant. We never managed to get dinner in hotel as we wanted to eat Sunday evening there and was told there was a big party so couldn't get into restaurant. We did get told we could ha e room service. We the thought we would do Sunday lunch instead but again told food not served till 4pm. We went out in the end . We did make use of the spa and got a massage it was brilliant! Loved the hotel but would have been even better with a proper working restaurant with clear eating times. And also if bedrooms had hooks in bathroom for dressing gown

A wonderful, accidental find. We were looking for a last minute hotel near the centre of Wroclaw and this did not disappoint. Beautiful building, nice cocktails and they even have a spa where I got a really great and reasonably priced massage. I would definitely stay here again.

Great place to stay outside of the city, calm, stylish and close to wonderful park where you can jog, walk and get an ice cream. Strongly recommend!

I had an excellent business stay at this hotel. The location was convenient, with easy access to major business hubs and transportation. The room was clean, quiet, and equipped with a comfortable desk—perfect for working remotely. Wi-Fi was fast and reliable throughout my stay. The staff was professional and accommodating, making check-in and check-out smooth and efficient. I also appreciated the on-site dining options, which were both convenient and high quality. Highly recommended for business travelers looking for comfort and efficiency.