Grand Hotel Acores Atlantico

This is the best hotel that I have ever stayed in, our suite was amazing, the bed was huge and so comfortable. The bathroom was outstanding with everything you could possibly need and more! The breakfast selection was out of this world, the restaurant dinning experience was sublime. What really makes this a wonderful hotel however, are the staff, they are all so wonderful, friendly and helpful, in particular Antonio on reception, what a wonderful gentleman! Nuno our delightful doorman and the lovely smiling Fabia who greeted us every morning at breakfast.

Great classic hotel with perfect location. Staff is well trained and very helpful

This is the best hotel I’ve ever stayed at. From the amazing staff to the breakfast to the cleanliness and decor, we would definitely stay here again.

This is the third trip to Azores and this hotel. Everyone at this property is so attentive to your needs and extremely cordial. The service level is outstanding. The valets, reception, lobby bar, 2nd floor restaurant for breakfast and dinner go out of your way to make you comfortable and never say no to any request. The food was the best in the island in my opinion and that is saying a lot. The room was spacious and quiet. Although we have always had thought of staying somewhere else in the island, due to our experience, there is no reason to go elsewhere.

24th Feb - 4th Mar, 8 night stay at the Grand, our first visit of 7 previous visits to beautiful Sao Miguel and first in Punta Delgada. Traditional 5* hotel harbour/marina side in Central location. 140 room hotel with full facilities some temporarily out of use for low season maintenance and improvement. Didn't detract our visit in any way. Arrival at early evening and greeted by Hugo the duty, friendly doorman. Check in was simple and easy by efficient receptionist Catia. Allocated room 513 with balcony overlooking the harbour and marina on 5th floor. Beautiful room with lovely ensuite toilet and shower facilities. Nicely fitted out with comfortable bed, in room storage, TV and WiFi. Hugo obliged and took suitcases to room and explained operation etc. Low season so only 23% hotel occupancy. We were B&B but still used the Balcony restaurant and Vapore Bar and alternative dining facility. We also dined out extensively in the town at both new and old facilities. The staff at the hotel under direction of General Manager Jorge Xavier were fabulous. Friendly, helpful and professional at all times. Clearly we benefitted with low season prices but service and experience were not compromised in any way. Will we return? For sure of course! Highly recommended.