Bahia Principe Escape Ambar

First off I have been to many all inclusive resorts and Europe (Mexico, Cuba, Cruises, Jamaica, etc). We have gone back to Ambar three years in a row and just LOVE IT!!! Three years ago we booked Ambar but now we book Aquamarine and bring US to upgrade to Ambar when we arrive----cheaper this way. The beach has been horrible the past two years-----smells awful and is disgusting. They do their best to clean it---BUT if you walk 10-15 minutes to the left the beach is beautiful----blue and no seaweed! Near Occidental and Hard Rock. We have been to this Bahia now three years in a row, and I must say Ambar is my favourite. I loved how there are 5 resorts all connected. I like to keep busy so I enjoyed walking around and checking out the pools, restaurants, bars at all the different resorts. I loved Esmerelda--their beach bar had the friendliest bartenders...we would walk all the way there to see them. Josury, Andi, Orlando, Luisa, Mariennis, and Madeline were amazing--always went out of their way to serve us. They even cut a coconut we found on the beach :) They would make natural drinks for us and treat us like royalty. Esmeralda also has amazing sweet potato fries and ice cream cones! The best lunch buffet was near the beach in between Ambar and Esmerelda. Favourite things about Ambar---the restaurants, the coffee shop, guest services Antonio, Juan, Orlando (manager), coffee coffee Nono, going for breakfast in the main buffet, the smoothie girl Fiordaliza, Miguel making the omelettes, our room and bed is so comfortable, inflatable on Sunday in the pool, making hats around the pool! The service is amazing and I love to walk to all the resorts to see the shows and try their restaurants. I joined both facebook groups as I am very particular and have high expectations. I was very happy I got the room I wanted. Block 67 and 60 are my favourite. I would continue to come here because we know so many of the workers. Pool Bartender –Ali is amazing! Meat Restaurant– Jesus works his butt off Esmerelda--Luisa works so hard running the bar and the beach bar Breakfast Buffet---Nono is the coffee man, Ramon is good too! Guest Services --Antonio, Juan, will take care of any issues immediately! Front Desk –Ambiorix got us the room we wanted! Ambar is mostly older people—there really is not a lot of music playing throughout the day. Shows are not good here, but that is why it is good to walk to all the other resorts and see what is going on there. The dinner buffet is nothing special—-We would eat at the a la cartes then go to the buffet every night. Esmerelda has a nice dinner buffet —-we got in trouble for going BUT they have everything you could ask for there! We should be allowed to use their buffet. It was way better! Overall, if you can handle the seaweed and lots of walking you will love this resort---there are golf carts too for those who don't want to walk!

Amazing hotel. I would recommend this hotel to everybody, the food was amazing, the staff were friendly and all round the resort was fab. The à la carte restaurants were the highlight of our trip, as we were able to try new food and eat something different each night. A special mention to the staff at limbo, these were amazing and did the best drinks! I was cautious coming as some of the reviews but from our experience, I can’t fault anything about this place. Would 100% come back!

When we arrived went straight to book al a carte restaurant and were told most of them were already booked so we had to settle for ones we did not really want to eat at. The buffet was basically the same every day except for a change in meat. Our room had broken shampoo dispensers that didn't work and we had to report them twice before someone came the day before we were leaving. One day the swim up bar at the pool ran out of alcohol I was drinking by lunchtime. The entertainment around the pool was boring, only music when they were doing aerobics and the nighttime entertainment consisted of 1 live show and rest of the nights was music in the lobby.

Hyatt will destroy this resort. This was our 4th trip to the Ambar. The staff is amazing and a huge reason why we return. Navidad in housekeeping, Ramon by the pool. Salta, Ela, Kerwin, and Miguel in dining cannot do enough to make your stay wonderful!! We love them all. Juan Carlos, our concierge was very helpful getting us rooms close together And attentive to our needs. However, the pools were less clean, grounds less tidy, rooms smelled musty because AC is set so you cannot get rooms very cool. No working AC in some à la cartes and barely operational in others. Impossible to get dinner reservations. We were to have dinner at Limbo but AC was broken. Was sweltering in there and, traveling with my elderly father, we simply could not eat there. They couldn’t accommodate us in another restaurant until 9:00pm despite the resort being way under occupancy, which is ridiculous. AND, we had to wait an hour in the lobby just to get them to tell us we’d have to eat in same restaurant we ate in the night before and we couldn’t go until 9:15. So disappointed with this service. You no longer see any upper management walking around ensuring everything is great and the management you do see doesn’t sleep. They seem to work 20 hour days. Small things like drinks and snacks in the lobby for when you are awaiting transfers are now gone. Minimal restaurants are open because fewer guests at the resort. Furloughing employees without pay. Shame on you @Hyatt! Hyatt is going to lose all the guests who return time after time. This hurts the wonderful people who work there. It’s such a shame!!!

The staff was nice but they overcharge for everything. $65.00 for a cheap pair of water shoes???? $59.00 for a spray can of sunscreen??? Our toilet leaked or just didnt work the entire time, and they fixed it one day before checkout. Also they do not have any of the water amenities that they advertise, sailing etc... A nice enough place but the Dominican offers so much better.