Dreams Flora Resort & Spa

We almost always go to a Dreams in Punta Cana each year. This one is good and probably still better than other brands. However, it is not at the same standard as the other Dreams we have visited. We felt the difference was pretty large. Rooms are comfortable but lack a wow factor. Buffet was crowded and lacking much of the food options that we've come to expect from Dreams. The beach was crowded and you had to get up early for a chair (there was somebody getting up and putting 'reserved' labels on about 15 chairs for their travel group every morning.) You also should know that there is an entire block of rooms (patio 13) that is directly adjacent the entertainment stage. We were originally put in one and were lucky enough and thankful to get moved. We go to bed early and it would really have ruined our vacation. They really should sell this room block as the entertainment district. It is a deal breaker in my opinion. If you go to sleep early, make sure you don't get booked there. We really like Dreams in general and this resort is good for sure. I just don't think this should be branded as Dreams.

My wife and I went to Dreams Flora in January. It was a wonderful week. The food was excellent and the grounds and rooms were well maintained. What made the place really special, though, was the staff. We were served so well by the entire team. And we met some folks that really stood out. Caroline and Ana in guest services were knowledgeable, helpful, and friendly. And they were very funny as well. There was a group of servers in the World Cafe that welcomed us for breakfast daily. Maria, Jose, Hector, and Jose Luis not only took care of us but shared a warm and playful spirit. They seemed like friends by the end of our stay. And what can I say about our butler, Isaias? He was consistently available, always personable, going the extra mile to look out for us. He lives and breathes the values of excellent service. My wife and I still talk about our enjoyable week there and the people who made it possible.

We just returned and so enjoyed our third time returning to Dreams Flora. The service was amazing, resort was beautiful, and food was great! I unfortunately spent a night in the ER due to kidney stones, and I can not say enough about the attentiveness of the onsite doctor (Diana), our butler (Isaias), and favorite bartenders (Jenzy, Alberto, and Juan). We originally came to Dreams Flora for our daughter’s wedding two years ago. This trip was for her babymoon. We are already planning to return with our grandson 🩵, and can’t wait! I will also share our great experience with Alfredo, and Seapro. We did the three hour private tour that included snorkeling. Alfredo (and the crew) took such great care of our entire family.

I had a wonderful time at this resort!!! The location was amazing, the food and drinks were great and the grounds were so clean. I want to especially shout out our butler Isaias. He was so amazing and went above and beyond to make sure our trip was everything we wanted. We couldn’t have asked for a better butler and will be requesting him when we go back. All the staff was truly wonderful. Would highly recommend.

Overall a great place for families with children. The water slides were very popular with adults and children (not too young though) and there were lots of activities for all ages. The grounds are well maintained and staff are very attentive. The beach/pool towel service was good and area washrooms were clean (and fixed quickly if there was a problem). Drink service was also good. For the most part, the restaurants were good. Our favorites were the French and the Japanese. The main buffet was very good with lots of choices. We had mixed results at the Grill and Mexican though. A bonus is that only the Japanese Teppanyaki required a reservation as all others were walk in. Our room was a 'Junior Suite Pool View King'. It was a nice size with a large TV but it would have been helpful to have TV instructions as we found it difficult to navigate. The balcony was a good size with two chairs and a table, but the room only had one chair. There were lots of towels, soaps, etc. and a rubber mat for the large shower. The fridge had beer, pop and lots of bottled water and was refreshed daily. The room coffee was very good (pot, not pod) and the daily maid service was great. On the other side, some brands that were available in the main lobby bar were not available at the beach/pool bar, such as Bacardi White rum and Clamato juice. Also, if you're a chardonnay fan, it was only available in the Preferred bars (the 'house' red and white were very good but a chardonnay would have been appreciated). There were some food service pop-ups that appeared from time to time, but they weren't noted on the daily resort app. And finally, the 24 hour coffee/snack cafe located in the lobby served the coffees in paper cups with no lids, which, as the coffee is filled to the brim and very hot, is very dangerous. Again, a very nicely laid out complex for all ages with good food, drinks and service. One warning - do not forget to bring suntan lotion as one of our party did and had to pay $34 US for a mid-size bottle......