Dreams Royal Beach Punta Cana

My husband and I thoroughly enjoyed our stay. Preferred swim out room excellent. Our butler Marcel was very awesome and took care of us. Would definitely come back here, maybe in August for my birthday.

We had an incredible family vacation at this resort. This hotel strikes the perfect balance of fun and activities with also a calming atmostphere and opportunities for relaxation. The pools and especially the winding river style pool was beautiful, as was the beach. Some highlights were the "Beach Party" for entertainment one night, the beautiful bridge walkway through the mangrove trees (spotting so many iguanas and turtles), and the engaging activities for our kids (ages 9 and 12) led by the animation team - extra shout out to "Brownie"! We choose a "Prefered Club" room which gave us access to the calm preferred club area, the beach side "Seaside Grill" restaurant and our excellent personal Concierge, Junior. We look forward to returning one day!

We went as a group of 9. The resort was accommodating and placed our rooms together. The staff was courteous and helpful, to include paying attention to detail. The rooms were clean and offered essential amenities. We enjoyed the variety of activities to participate in, along with the variety of food offered.

Room was generally “clean” in the sense that the surfaces were cleaned, floor mostly mopped, etc. however, there was visible mold on the wallpaper in the bathroom. We requested a different room but were never moved. The noise was also so excessive between the foot traffic, drunk guests, and nightly entertainment, we rarely felt relaxed in our room. We were on the first floor right across from the theater. Food was ok. The Mexican restaurant was our favorite, French was our least. Buffet was ok. Beach was nice, seaweed was cleaned up well, got a little heavier the last couple days we were there. I could see us wanting to return had we been given a different room, but that really spoiled our experience. We spent way too much money for perhaps the worst room imaginable.

We recently stayed at Dreams Royal Beach Punta Cana for 2 weeks as a couple in our late 20s and overall I’d give it 4/5 stars. This is genuinely one of the most beautiful resorts we’ve ever stayed in, but there were definitely some frustrations too — especially as a couple looking for relaxation rather than a family-focused resort. Pros * Security patrol the resort constantly and the grounds feel extremely safe at all times. * During the first few days, concierge regularly called to check we were happy and asked if there was anything they could do for us — a really nice and appreciated touch. * The scenery is absolutely stunning. The protected reserve area and bridge leading to the Italian restaurant is beautiful and you can spot iguanas, turtles and other wildlife. * Evening entertainment was very good overall, especially the circus show. * Reception and concierge teams were always helpful with requests. * Coco Café and the 24-hour room service were hugely appreciated. * The live singer lady who performs throughout the day and some evenings is fantastic — such a lovely atmosphere. * The robes in the room felt luxurious and high quality. * The resort itself is incredibly tropical, well maintained and visually stunning. Even with the current seaweed challenges, staff work tirelessly every day to clear the beach. * Rooms are spacious and comfortable, beds are excellent and housekeeping was consistently fantastic with both daily cleaning and turndown service. * Around 80% of the staff are genuinely lovely, friendly and treat guests very well. * Food-wise, there are plenty of options and enough variety for everyone. The breakfast buffet was consistently one of the best parts with everything you could want. * For families, I can imagine this is an amazing resort with loads of activities and entertainment for children. Cons * I do question the value for money as a couple. We paid around £5,400 for 2 weeks and I think couples could probably find a more exclusive and peaceful experience elsewhere in the Caribbean. * Unless you pay extra for Preferred Club or stay at Secrets, there are no adults-only areas. Children constantly disturbed the peace around the pools and loungers. In my opinion, the infinity pool should absolutely be adults only considering there’s already a huge main family pool elsewhere. * I was genuinely surprised that there wasn’t a single adults-only space unless you upgrade considerably. * Restaurant and drinks service felt heavily dependent on tipping culture. The more you tip, the better the service becomes. I’m happy to tip generously for attentive service, but be prepared to spend an additional $500–1000 over your stay if you want consistently good treatment. * We are massive foodies and unfortunately this was the biggest disappointment for us. A lot of the food didn’t taste particularly fresh and is not aligned to what I expect from a 5 star resort. * We had a genuinely awful meal at the Mexican restaurant which absolutely was not worth the 1-hour wait — especially standing in the rain. * Some staff unfortunately act like they simply don’t want to be there and that guests are an inconvenience. * Food overall is “okay” rather than great. Room service is quick but often not very nice. * Expect waits of 40+ minutes most evenings for restaurants, where you’re handed a buzzer and told to wait while other guests appear to be seated immediately. We never really understood the logic behind this. * The sports bar was dark, dingy and smelt unpleasant — disappointing as football fans wanting to watch games including the final day of the season. * We paid extra for an outdoor jacuzzi bath, but it never worked properly. The jets would stop after around 30 seconds and despite multiple complaints it was never fully fixed. Overall Verdict Would we stay here again as a couple looking for a relaxing luxury holiday? Probably not. I think there are more exclusive adult-focused resorts elsewhere in the Caribbean better suited for couples. Would we recommend it for families? Absolutely. If you want somewhere your children can feel safe, entertained and have freedom to enjoy themselves, this resort is excellent. Maybe later in life we’d return with children of our own! Looking back, perhaps we should have booked Secrets for a more adult-only experience — although the distinctions between Dreams, Preferred and Secrets could definitely be explained more clearly during the booking process.