Dreams Royal Beach Punta Cana

We upgraded to the Preferred Club and had fantastic service. The staff was all very friendly. We had exceptionally great service at the preferred pool with the servers Jefrey and Dolores. They were quick, efficient, and went above and beyond.

I was very disappointed with my stay at Dreams Royal Beach Punta Cana. While the employees were genuinely friendly, professional, and did their best to help, the overall experience did not meet the expectations of an all-inclusive resort. The biggest issue was the room. It had a strong moldy smell from the moment we checked in. The staff was very responsive and came to spray the room, which temporarily masked the odor, but the smell kept coming back. I appreciate their efforts, but it never truly resolved the problem. For such a large resort, I also found the buffet surprisingly small with very limited food options. I expected much more variety, especially compared to other resorts in the area. The selection became repetitive very quickly. The quality of the alcohol was another major disappointment. The drinks tasted like they were made with very low-quality liquor, and the margaritas had a medicinal taste that made them almost impossible to enjoy. Ultimately, these issues led me to transfer to the neighboring Secrets resort. The difference was immediately noticeable. The rooms, food, drinks, and overall quality of the experience were far superior. It was well worth making the move. I truly want to recognize the staff at Dreams because they were courteous, attentive, and worked hard to address my concerns. Unfortunately, great employees alone could not make up for the room conditions, limited buffet, and poor beverage quality. Based on my experience, I would not choose to stay at Dreams Royal Beach Punta Cana again.

I originally planned to stay at Dreams Resort in Punta Cana for three nights and had already paid for everything. Unfortunately, when I arrived, the room smelled like mold. I called the front desk, and they immediately sent someone to spray air freshener, but that only covered the smell temporarily. The staff was very nice and helpful, so I have no complaints about the service. However, the food was terrible. The buffet had very limited options and was surprisingly small for such a large resort. I was very disappointed with the quality and variety of the food. The quality of alcohol were poor a margarita tasted like medicine. I ended up leaving Dreams and switching to Secrets, the resort next door, where I stayed for an additional three nights. The difference was huge. The food at Secrets was much better, with a wider variety and better quality overall. Unfortunately, based on my experience with the room and the food, I would not stay at Dreams again.

This was our first family vacation as a family of 4. My sons are 10 and 13 years old. The weather was great, pools were fun, food was good, room was clean, and waterpark was a blast. It was a wonderful, relaxing vacation for us! It was a very positive first experience out of the country for them!

We enjoyed the preferred club experience at Dreams Royal Beach! It was July and seaweed clean up was ongoing, but it didn't ruin the experience.