Ocean Blue & Sand

Out experience has been amazing! The entertainment staff it’s amazing! From beach games, pool parties and night life, they do it all. My favorites are Monarca and Coqueta . These two make sure that you always have a great time! Food has been good and the drinks are always flowing! I will come back!

Emilio is a perfect example of what customer service is all about. He was very helpful during my stay and made my vacation with my son very special. His professionalism and attention to detail was superb. As a former hotelier, he exceeded my expectations. I also noticed that the entire staff was friendly and approachable. For example, Gabriel helped me on multiple occasions when I had questions about the resort and he was happy to assist me. Kudos to the entire team, including the staff whom I didn't specifically name.

Ocean Blue & Sand is a great destination for family. The entertainment team is great and engaging. Special shout out to Happy Boy for making our stay so welcoming!

Fabulous week at the Ocean Blue and Sand Resort. Much thanks to the the best of the best service - special note to the Villa Marina for a fantastic lobster dinner and our romantic table setting - and to the Privilege Lounge to make our stay that much more special - and to Daniel at the pool who kept us refreshed. Special thanks to our butler - Willnier Mayordomo - amazing - much thanks for taking care of us - checking in every day keeping us informed on daily activities, arranging our dinners - it would not have been as enjoyable vacation without your help. We would highly recommend this resort - if you are looking for some excellent pool and beach time - this is the place.

Unfortunately, our experience at Ocean Blue & Sand in Punta Cana did not live up to our expectations. Our biggest disappointment started immediately at check-in. The first room we were given was simply not clean. The sheets were dingy and had visible spots on them, the couch was dirty and grimy, there was mold on the shower floor, and the entire room had an unpleasant smell. When we brought our concerns to the initial housekeeper, we were told that there was nothing wrong with the room and that they could come back to clean it in a few hours. Given the condition of the room, I requested that we be moved instead. The second room was thankfully much cleaner, including the bathroom. However, the minibar contained old drinks when we arrived, and they remained there for the duration of our stay. We were also offered the option to pay additional fees to upgrade our room, which we declined. After being given an unclean room initially, we did not feel we should have to pay more to receive better accommodations. The food was another major disappointment. At Route 66, my chicken arrived cold. When I asked for it to be reheated, it came back burnt. My sister ordered the Cajun shrimp pasta, which had what appeared to be frozen shrimp and overcooked noodles. On another night, we tried the Mexican restaurant. I ordered the al pastor, which was incredibly greasy, and my sister’s ice cream tasted freezer-burned. One major exception was the breakfast buffet, which was consistently AMAZING. There was always a great selection of food, and breakfast was easily the best dining experience we had at the resort. The spa was also a bright spot. A special thank you to Aracelis and Dynarras! They were both incredibly kind and did an amazing job with our massages. The spa experience was relaxing and one of the highlights of our trip. There are plenty of activities and things to do around the resort, so we never felt like there was a shortage of entertainment. The drinks, however, were pretty mediocre overall. The beach was disappointing as well because there was a significant amount of seaweed, and it was difficult to relax without constantly being approached by people selling souvenirs or excursions. One thing travelers should also be aware of is that many of the taxis and shuttle services we encountered were cash-only. This became a challenge because the ATM at the resort was broken during our stay. I would strongly recommend bringing enough cash with you rather than relying on the resort ATM. Overall, there were some genuinely enjoyable parts of our stay—the breakfast buffet, spa, activities, and some very kind staff—but the cleanliness of our initial room, inconsistent housekeeping, poor dining experiences, and other inconveniences made this resort a disappointment for us. For the price and expectations of an all-inclusive Punta Cana vacation, we expected a much higher standard.