Riu Palace Punta Cana

Like i say always good morning good afternoon, how may i help your i thank you very much to maids , bartenders, servers all you staff thank your very much , will come back

Everything was excellent except for the beach. There was too much sargassum. I was only able to enjoy 1 day at the beach. I wish there was something that can be done about it.

Everyone from the resort was great, very polite and super helpful, from day 1 until I left our stay was great. The Food, the entertainment, and the drinks were awesome. I will go there every time I can. Thank you to everyone, especially to Juan, who works at the main restaurant. He was always on top of everything.

Firstly letd start with the many many good things:- Primarily the staff, all so friendly and all so help full, yes a $ or 2 certainly helps but little seemed too much effort. The grounds are immacualate and maintained daily. Clean and tidy Plenty of sunbeds around the pools and on the beach. Food is on the whole varied and plentiful. The selection of drinks is pretty good for an all inclusive and the 24hr all inclusive is deffo the way to go. We had a really good time there. Now the downers:- Only one really but a prettt major one......the rooms have clearly a damp problem especially effecting the matttrsses, disguised well with mattress protectors and daily changing but seriously needs addressing more effectively. Its only a matter of time before it affects someones health. Finally the mehs!:- Despite the generally excellent presentation, the pathways and the bedrooms would all benefit from a refurb to restore the hotel to truly spectacular. The theme restataunts can be a bit hit and miss, visit once and get the excellent, visit again and not so good, this is food and service both.

Stayed at this hotel recently and cannot fault it. The grounds are immaculate, check in was a breeze, room was fabulous with a courtyard view. The staff cannot do enough for you. Each bar we used was quick, friendly and aim to please. We used all of the themed restaurants the best was the Spanish the steak one didn't do it for me. We went to a couple of the themed parties and found the day ones better than the evening ones. The buffet is standard had some lovely local food and enough choice for picky eaters. We didn't see much of the evening entertainment but appeared to be busy. By far the best part of the day was the pool bar, amazing drinks, all the bar staff are excellent and make the hotel