Royalton Bavaro Resort & Spa

Stayed here 3 nights in Diamond club suite. Average at best. Not 5 star. First good: resort is huge. Several pools and nice lazy river for kids ( and adult kids). Plenty of staff, everyone was nice and smiling. Nice beach. Good view. Food was pretty good for all- inclusive. Bad: One of rooms swelled like sewage, ceiling in another room bathroom collapsed last night from water leak above. Total mess. Called maintenance, showed up 3 hours later. Butlers were great, but they were working on electrical of hot tub. Left sliding doors open when we were at dinner. Everything was soaked with condensation from AC and humidity when we came back…floor, furniture, pillows all damp. There are things broken everywhere that need maintenance all over with no apparent effort to fix? Witnessed staff constantly on breaks talking to each other all over doing nothing? This is a one and done….

Only go here if you would like to get food poisoning. We had a group of about 30 people and all but 5 ended up getting food poisoning of some sort. A handful of us even needed antibiotics after we returned home. This happened over multiple days as we all ate at different places around the property. I travel a lot and this should not be a Marriott property. The only thing good about this place is the pools. The door was not secure and you could see light between it and frame. Avoid this place at all costs.

Our room was fabulous! Everyone was so very nice. Our butler, Eduardo, was more than anyone would expect him to be. He took care of everything. Besides being efficient, he became a friend. Best experience we could have had.

The Royalton Bavaro had everything we were looking for. The Diamond club is definitely worth it. Our butler Felix did a great job getting us reservations and keeping our stocked with extras.

We had a great time here again. The room was kept clean and mini bar well stocked. There is a lot to do during the day and night entertainment was awesome. We were never disappointed in the food quality and taste! My butler, Edwardo, got us reservations for dinner every night. All the staff were very friendly also.