Secrets Royal Beach Punta Cana

We had a great time at Secrets! It was our first time with an all inclusive experience and we enjoyed our stay. The check in process was the only problems we had, being put into a room that was not clean and on the other side of the resort after being told we would be near our group. The atmosphere of the resort was peaceful and relaxing and the staff was kind and helpful. One of our favorite parts of our trip was our server by the pool, Lady! She was absolutely fantastic and made our experience unforgettable. She was attentive, fast, and went above and beyond when it came to our poolside time!

This was one of the most relaxing vacations we’ve had in recent years. From the moment we arrived, the staff stood out—they were consistently polite, welcoming, and attentive throughout our stay. The beach was clean and well-maintained, and we really appreciated how diligent the staff was each morning in clearing the sargassum. Our room was also very clean and comfortable. The only downside was our first night, when there was loud construction near Building #12. We mentioned it at the Amstar desk, and Ceasar went above and beyond to help us. He personally coordinated a room change for the following day. While repacking and moving was a bit stressful, the new room was much quieter and made a big difference. Room service was generally good, though there was one morning where it took about an hour while we were trying to head out for a fishing trip. Overall, the resort never felt crowded. We had no trouble finding chairs at the pool or beach, and we were even able to reserve a Bali bed at the quiet pool within 24 hours, which was a nice perk. A special shoutout to the team at the Show Time bar—Dionicio and his crew were fantastic. By the second night, they already knew our order and had my husband’s Old Fashioned ready as soon as we arrived.

paid for preferred club access when arrived, wasnt sure what we were really going to get. but loved every second of it. the butler service we got with preferred club was astonishing and blew us away. that service was really the only amenity that we really dove into and made use of on the regular. not really worth the extra cost otherwise. resort as a whole was fantastic. great rooms, cleanliness was on point everywhere and you saw them cleaning up throughout the day. full amenities were on point, and food was fabulous. Will be returning in the futur.

★ ★ ★ ★ ★ | An Unforgettable Experience – We’ll Be Back Again! We just returned from our second stay at Secrets Punta Cana Beach Resort, and once again, it exceeded every expectation. We first visited three years ago, and returning last week for our daughter’s destination wedding made the experience even more special. The property is absolutely stunning—hands down one of the most gorgeous resorts we’ve ever visited. It’s impeccably clean and beautifully designed, with attention to every aesthetic detail that makes it feel like a true tropical paradise. What truly sets this resort apart, though, is the service. It has always been top-notch, and this visit was no exception. Every staff member goes above and beyond to make you feel welcomed and taken care of. A huge thank you to Katrina, the wedding planner, who did an incredible job bringing everything together seamlessly. She created a perfect and stress-free wedding experience that our family will remember forever. We also want to recognize some of the amazing staff who made our stay unforgettable: Felix (“Felix the Cat”), our butler, who took such great care of us Sammi, our preferred club bartender, always personable and attentive Wintter, another fantastic bartender who made every visit enjoyable Magalis, who started our mornings right with the best omelets Denisse, our wonderful morning coffee barista These incredible people are the main reason we keep coming back—they truly make you feel like family. We can’t wait to return next year. Until then… see you soon, familia!

We just returned from 5 nights at Secrets Royal Beach. Three in our party have gluten allergies, and the staff here were very helpful. Fatima, a food concierge, would carefully review the menu options at restaurants and guide us through the buffet. She always made sure we could have something we enjoyed. There were some gluten free snack items at the buffet, coffee shop, and preferred lounges. The entertainment was fantastic! Shout out to our favorite, Michael J, who kept us engaged in activities all day, bringing many memorable moments to our vacation. Also, Ariel, at the preferred pool was friendly and helpful, always checking on us. The staff treat guests with so much enthusiasm. The service at this resort is excellent. Other guests were nice and not too crazy. I’d say, it’s a great place for active adults.