Sunscape Dominicus La Romana

7 restaurants, friendly service, good food, clean, sun club is a good option, I recommend.

Second consecutive year here in this hotel for my husband myself and our late teens son who absolutely loved the nightclub, volleyball and meeting people from all over the world. 15th time to DR, and frankly those who leave horrendous reviews about this hotel need to give their heads a wobble because I am not sure what you are expecting for your money especially when you take off cost of the long haul flights!! We stayed 21 nights again and worried we might find it disappointing as it was our second visit in 2 years but absolutely not at all and we were all really still all sad to leave this hotel. Firstly no they don't all speak fluent English.... They do try and know enough to serve you and maybe you could try to learn a few words of Spanish (or stay in England if its that big an issue for you to try a few words). Lots of English saying they give preferential service to Spanish speaking guests and no they absolutely do not in our experience. The bar staff work unbelievably hard in a very busy environment making all sorts of cocktails to order and occasionally might get it wrong and miss someone in error especially when some nationalities are more inclined to shout out and try to push in but certainly our experience having now spent 6 weeks in this hotel is that they try really hard to be fair and serve in turn. Alahandro at pool bar was amazing again this year a real credit to the hotel, Larry at various bar locations daytimes was a lovely young man. Eric at the outside bar near to the sunclub lounge evening times was fab knew our favorite tipples without asking and can't forget to mention Enya and Gregory at the Starlight light lobby bar in fact to be honest all the evening bartenders were fabulous and my life they earn their wages! They deserve a medal given how some guests treat them when they work their socks off and always pleasant and fun and the evening lobby bar staff this year were so much better. SOOOOOO happy they took on board feedback and the main bars of an evening no longer using paper cups now had proper glasses and acrylic ones pool areas etc this year MUCH better thanks management/Hyatt. The Animation team, afternoon shows by the main pool , house musicians and singers, the professional dancers were all amazing again. Massive praise to Katy, Chocolate, Tokito and El Pequino and Hercules who were fab animation. Sebastian from the italian animation was amazing! The Circus show, pirate show, rock show and latin show were great with a live band playing on stage with the dancers and the after show parties on the Terrace were fab again. Al a cartes excellent again and we loved the fact they were unlimited as i don't like windows/buffets and they had the house musicians and singers in them this year providing background music. They have changed from a buzzer system to booking a time via the app which gave you certainty around mealtimes. A big thank you to chef Juan who made us a wonderful meal in the Italian. Lovely to see restaurant staff Edwards from Blue Water Grill and Domingo who has moved from Kaleidoscope to sun club who both recognized us and gave a very warm welcome. We moved from block 10 facing the main pool to block 7 as we really wanted a king size bed our room the room cleaning service/maid on the ground floor was fabulous she never missed anything and was lovely. Beach and sea was amazing, definitely seemed to be less rocks thins year ( or maybe we just got used to them). Pools were always being cleaned but they are very busy so it is a task and a half to keep on top of them every second of the day so occasional build up of sunscreen on the surface in the corner which they bucket and net out and more than easy to avoid if/when it was visible. If the hotel actually listened to feedback and put some draws under the desks for your clothes this would be a 5 star review. the whole minimalistic room vibe doesn't work for a family as its totally frustrating having no draws for your clothes and it means your room is a permanent mess unless you leave half your stuff in cases then you can't find what your after to wear. Try to ignore the negative reviews ultimately no hotel is perfect and if your the sort of person who complains about the odd chip in a tile or footpath you need to be paying a hell of a lot more and need to get a life in my humble opinion. Will definitely happily return here to Sunscape Dominicus Beach.

Had a great time with my family and friends (The Zézeres Crew) :) I will not go on about what I liked or disliked, but I can assure you that the experience will be memorable.

We enjoyed our vacation in this lovely resort. Explorer club girls Isabel, Jesica, Michele, Anairis and Jess made my son stay more attractive with lot of fun and sport activities during the day and with Mini Show at the evenings. This girls are the best. 🤗♥️ We definitely would like to return to this beautiful resort. ♥️ 🤗

Sunscape Dominicus largely exceeded our expectations. It is a beautiful hotel with great facilities and beautifully maintained grounds. Staff was very welcoming, friendly and attentive. We were slightly apprehensive about going to a big hotel as our experience of large inclusive or half board hotels haven’t generally been great. We would however 100% come back to this hotel. The food was very good with lots of choice, and there wasn’t really any queues at the buffet as it can sometimes be the case in large hotels. The different theme restaurants made a huge difference in providing variety in food and experience. The booking system was very simple and we have had no difficulties in trying all restaurants (some more than once). Staff were very friendly and attentive. Rooms are basic but clean and beds are comfortable. Only negative I would report is that the tropical garden view was really just a view on the opposite block. If you are prepared to pay more, it might be worth it if having a nice view is important to you. However, this really did not impact our stay. I would definitely recommend to download the app which provides great information and is an excellent tool to communicate with customer service. Probably the best for us was the beach. There are plenty of sun loungers, and although it can be busy we have always managed to get loungers. The beach provides lots of shaded areas with parasols and coconut trees. The sea was beautiful and completely free of seaweed (unlike Punta Cana - we have talked to other holiday makers on various excursions who were staying in Punta Cana who all reported they couldn’t go in the water because of the seaweeds). Snorkelling is great too - they have created an artificial coral reef close to the shore where you see lots of different tropical fishes when the water is clear (some day the water was too “cloudy” to see anything). Bayahibe is also a very good location for excursions to Saona island, Catalina island and Santo Domingo. Overall, we had a fabulous holiday all made better thanks to Sunscape Dominicus hotel.