Sunscape Dominicus La Romana

Perfect food, with a lot of variety and restaurants. Amazing pool and beach, always clean and with a lot of fun activities for every age. Nice rooms, cleaned with all conditions.

Horrendous service. Worst service we've ever had on holiday. If you're not Spanish, be prepared to be ignored, wait for drinks at the bar even when there's no one else waiting. The food is very repetitive and covered in wasps and flies. You can't even get near the pancakes in the morning as the syrup bottles are literally swarming with hundreds of wasps. I don't usually bother with reviews but after such a disappointing stay, I wanted to warn others. The only good point of this hotel is the beach which is lovely. But be prepared to feel dehydrated as there is no waiter service or beach service and when busy it can take up to 40 minutes to even be served. There were times when someone would start taking our order, and then a Spanish holidaymaker would come to the bar and the bartender would just blank us and take their order instead. Francis on the pool bar was especially bad for this. If you are deciding between this hotel and another in DR, choose the other! I read the reviews before coming and thought maybe it's just people being picky or having high expectations, trust me, it really isn't. I've stayed in 5 stars right down to 2 stars and this is the worst service I've ever experienced on a holiday. Massive waste of a lot of money. Also, don't bring nice swimwear, the pool literally turns it green. There is no filter system and there is yellow dirt just sat floating in the water

I was worried having read some of the negative reviews, but when I got here I found that the resort is quite nice. Nothing particularly special, but it’s clean and pleasant. The rooms are lovely, very clean and quite large with nice balconies and big bathrooms. The bathroom is sort of open onto the room, in an alcove with sink in the middle, toilet cubicle on one side and (opaque) shower cubicle on the other, so it’s private enough for couples but could be awkward if you have teens. The food is fine. It’s easy to book à la carte restaurants in the app at short notice as long as you’re willing to eat at 18.00, if you want to eat later you need to book a few days in advance. Tierra and Tikki Taco were our favourites. The buffet is mostly Central American food, nice enough and something for everyone. The coffee shop is lovely and offers lactose free milk, and the cocktails at the bars are very good. For lunch, the beach bbq or the beach snack bar are better than the buffet. We enjoyed the mimosa station at breakfast! The staff are very nice but fairly reserved, which suits us fine. Also, this resort is primarily Spanish-speaking. The reception staff and wait staff speak good English but the security staff and sports rental staff don’t speak English at all. You need to be willing to try in Spanish, if you smile and try a few phrases people are very willing to help. Many staff also speak French, including those who don’t speak English, so if you speak French it might be worth a shot. The beach and pool are nice with good daytime entertainment and are kept clean. Overall the resort offers good value for money

Best experience in a really long time.......The staff was extremely warm and helpful and set up all excursions for my family. We had the one task of just taking it all in and that became super easy with this all-inclusive resort. Memories created to last a lifetime but the kids and I have already decided that we're returning next year!!!

I was pleasantly surprised by the hotel. The hotel's beach was excellent, and we felt safe throughout our stay. Overall, we were warmly welcomed and well looked after. The only downside was that the hotel seemed a bit overcrowded, perhaps due to the current high season. Even so, the services were well organized, the food was well prepared, there was always plenty available, and the variety was very good.