Best Siroco

Rooms weren’t swept on arrival so floors were dusty I don’t think they were mopped the whole time we were there glasses were never replaced with clean ones either and we had to ask for towels to be changed. The maid came in one day and it seems she had spilt a bucket of water only mattress and tried to cover it up with the bedding so I had to have it replaced. No aircon or water fountain in the gym The ladies toilets next to the gym out of three of them only one locked properly. The food was quite good always fresh and something to find but if you wanted fresh hot food there was only one person on show cooking and the queue was always so long. Sometimes we waited ages to get served for a drink but the locals always seemed to be served quickly. Drinks are reasonably priced and the do a cocktail of the day for €6 we was never told about the drinks upgrade and not offered it at all which was disappointing. Nor was it advertised around the hotel that I could see. The pool area, although hosed down wasn’t swept so all the hosing down did was move the dirt around Also the lovely new infinity pool was €20/30 per day and the Bali beds which sat mostly empty every day were extra to use also. We asked for a quiet room but was put along the same side as the evening entertainment I would return but maybe outside of the Spanish holiday season for better service

We had a lovely girly few days away, hotel was clean and we were lucky enough to get a beautiful Seaview and updated rooms. Rooms were spacious, beds comfortable and bathroom was great. We went bed and breakfast and breakfast was lovely with lots of options, pool bar didn't open till 10.30, snacks and drinks were good prices and tasty. Would def return. The older lifeguard was a naggy rude man but everything else was perfect .

Hotel pictures need updating to give a true reflection, what you don’t see is the dumping ground for building waste to the side of the pool area. As for the star rating it’s a three at best and I’m being generous. I appreciate that there has been some modernisation carried out. Location is good. Rooms have the smallest wardrobes in-the world, but you do get access to a free safe for valuables. Have to admit the beds for me were excellent,I’ve always had issues with holiday hotel beds. Cleaning staff do a good job. We had paid extra for a better room but once again we had a lovely view of a builders yard. As for noise the hotel is located on a main road so if you’ve paid for a room upgrade you’ll hear everything from the main road. As for the breakfast it was ground hog day for seven days, no variation whatsoever. As for my room it was cleaned every day and I was happy with that. The hotel staff were very good and dealt with any issues I had in a polite , respectful and professional manner. Atmosphere, there seemed to be plenty of things going on during the day and night, but we took advantage of Benalmadena’s fantastic beaches ,marina restaurants and nightlife.

Lovely hotel, rooms spacious & cleaning done daily. Great location for the beach & not to far too the marina. 2nd year staying with a group if friends & would recommend 👌

The hotel is perfectly located. That is where the positives end! On arrival the reception staff were abrupt and provided no information about facilities. To the extent that when we went for dinner that first evening we were sent away by the maitre d because we didn’t have the relevant paper needed to access the restaurant. I would add that he was also unpleasant and very rude. Breakfast was ok. Plenty of choice but we ate out of an evening following the first night as we were not impressed with the food. Our hotel room was clean but very dated and we had large crack across the whole patio door which was held together with clear tape. I would not have stayed in this room had I had children with me or was on a lower floor. The room on the balcony is restricted by the huge air con unit. All the general areas were very dated. A couch outside of the lift area was damaged with a large rip in it. The lifts had damage to them. All areas which could easily be updated or changed with a little effort. There is no access to the pool area until 10am which is inconvenient if you have children or the cleaning staff are wanting to access your room. The reception area is far from a pleasant area to sit in with no refreshments available. There is a bar near reception but it was never open. They have recently installed an ‘infinity’ pool but for the life of me I can’t figure out why. It does have water cascading over one edge but there’s no optical illusion or a nice view from it. It overlooks another pool a little more than 4 feet below it. At an additional cost of €25 for 2 beds around it I thought was a bit of a rip off too. They do have a few Bali beds which always seemed available but these were also an additional cost of €15 per day. I suspected the 10am opening of the pool area was to allow for cleaning but I was wrong because although they appear to hose it down every day..it’s far from clean! Evening entertainment was dreadful. The resort is lovely. We are not normally beach users but did on this trip as it was preferable to the pool and only a few minutes walk away. It had excellent facilities. The marina had some excellent restaurants and well worth a visit. We will definitely be back to the resort but we will not be back to this hotel. I would not recommend.